Professional Higher Technical Course in Tourism, Hotel and Restaurant Management

Additionally, candidates must have passed in one of the following Relevant Areas:<\/p>\r\n\r\n

\r\n
• Portuguese;<\/li>\r\n
• Mathematics;<\/li>\r\n
• Economics.<\/li>\r\n<\/ul>\r\n","careerOportunities":"

  The CTeSP in Tourism, Hospitality, and Catering Management prepares graduates for a wide range of dynamic and rewarding careers in the tourism sector, one of the most promising and constantly growing industries.<\/p>\r\n\r\n

  With solid and versatile training, graduates are qualified to assume roles such as:<\/p>\r\n\r\n

  \r\n
  • Accommodation Management:<\/strong> Supervising daily operations in hotels, resorts, and other lodging facilities, ensuring maximum guest satisfaction.<\/li>\r\n
  • Food and Beverage Operations Management:<\/strong> Managing food and beverage establishments, including team coordination, customer service management, and ensuring product quality.<\/li>\r\n
  • Event Management and Organization:<\/strong> Planning and managing events, weddings, conferences, and other gatherings in tourism, hotel, and catering venues.<\/li>\r\n
  • Marketing Strategies and Promotional Campaigns Development:<\/strong> Attracting tourists to destinations, hotels, restaurants, and events.<\/li>\r\n
  • Reservation Management:<\/strong> Handling bookings in travel agencies, hotels, and other tourism services, optimizing occupancy and customer experience.<\/li>\r\n
  • Tourism Planning and Development:<\/strong> Collaborating with local and regional authorities to develop and implement tourism plans that promote sustainable economic growth.<\/li>\r\n
  • Tourism Technician:<\/strong> Providing detailed information and assistance to tourists at tourism centers, contributing to enriching the visitor experience.<\/li>\r\n<\/ul>\r\n\r\n

    These roles highlight the crucial role of professionals trained in this CTeSP in driving the economy through tourism, hospitality, and catering, adapting to the needs of a constantly evolving market with a global vision.<\/p>\r\n","competences":"

    Upon completing the course, students will be able to:<\/p>\r\n\r\n

    \r\n
    • Manage and coordinate accommodation and reception departments in hotel units, as well as food and beverage (F&B) operations.<\/li>\r\n
    • Plan and organize events, ensuring total customer satisfaction.<\/li>\r\n
    • Implement effective marketing and sales strategies for tourism businesses, using both digital and traditional tools.<\/li>\r\n
    • Supervise and manage human resources, applying business accounting management techniques.<\/li>\r\n<\/ul>\r\n","directionContact":"Ricardo Jorge Fernandes Lan\u00e7\u00e3o","directionEmail":"ricardo.lancao@islagaia.pt","courseECTS":120,"courseName":"Tourism, Hotel and Restaurant Management ","dsGrauCursoLongo":"Curso T\u00e9cnico Superior Profissional in Tourism, Hotel and Restaurant Management","courseSecretariatContact":"Servi\u00e7os Acad\u00e9micos e Administrativos","courseSecretariatEmail":"saa@islagaia.pt","curricularPlanCode":2,"degree":"CTSP","departement":"ISLA GAIA - School of Management","futureStudies":"

      The curriculum is composed of general and specific course units that provide graduates with the technical and scientific knowledge necessary to continue their studies at the level of a 1st Cycle degree (i.e., Bachelor's degree) in multiple scientific areas.<\/p>\r\n","hasBranches":"N","infrastructure":"

      Main equipment and resources to be used:<\/p>\r\n\r\n

      \r\n
      • 3 fully equipped classrooms, each with 40 seats;<\/li>\r\n
      • Computer labs with state-of-the-art computers;<\/li>\r\n
      • Photography lab;<\/li>\r\n
      • Audio and video lab;<\/li>\r\n
      • Software relevant to the curriculum units;<\/li>\r\n
      • Unlimited internet access throughout the campus;<\/li>\r\n
      • Access to the Moodle learning platform, mandatory for all curriculum units;<\/li>\r\n
      • Access to databases and resources such as EBSCO, Proquest Business Collection, Sabi, Web of Science, among others;<\/li>\r\n
      • Library with bibliographic references included in the curriculum units;<\/li>\r\n
      • Rooms equipped with multimedia and projection equipment;<\/li>\r\n
      • Study rooms;<\/li>\r\n
      • Reprography services;<\/li>\r\n
      • Leisure spaces;<\/li>\r\n
      • Teaching kitchen.<\/li>\r\n<\/ul>\r\n","objectives":"

        The main objective of the CTeSP in Tourism, Hospitality, and Catering Management is to equip students with the skills and knowledge necessary to effectively manage activities within the tourism and hospitality sectors:<\/p>\r\n\r\n

        \r\n
        • Develop effective management strategies in tourism businesses, using multiple communication channels in English and Spanish.<\/li>\r\n
        • Apply statistical techniques and procedures in tourism and hotel management.<\/li>\r\n
        • Create and implement innovative marketing plans, including digital marketing.<\/li>\r\n
        • Ensure quality and customer orientation in the commercial policy of a tourism company.<\/li>\r\n<\/ul>\r\n","presentation":"The Higher Technical Professional Course (CTeSP) in Tourism, Hotel and Restaurant Management is an innovative and dynamic program

          The Higher Technical Professional Course (CTeSP) in Tourism, Hospitality, and Catering Management is an innovative and dynamic program designed to prepare students for a successful career in the tourism sector, one of the most vibrant and fast-growing areas of the global economy.<\/p>\r\n

          This course offers a unique combination of theoretical and practical knowledge in tourism management, hotel and catering operations, covering everything from accommodation and reception management to event organization and reservation operations management in travel agencies.<\/p>\r\n designed to prepare students for a successful career in the tourism sector, one of the most vibrant and rapidly growing sectors of the global economy. \r\nThis course offers a unique combination of theoretical and practical knowledge in tourism management, hotel and restaurant operations, covering everything from managing accommodation and reception to organizing events and managing reservations operations in travel agencies.\r\n","scientificArea":"Hotelaria e restaura\u00e7\u00e3o","scientificAreaCNAEFCode":"811","scientificAreaCode":123,"areaScientificMkt":"Tourism","idAreaScientificMkt":19,"directorLogin":"p40407","phoneExtension":"934753649 - 3333","attendanceLocation":"Gabinete 0.03","responMobilityId":"p40150","responMobilityContact":"PAULO JORGE PEREIRA FURTADO","responMobilityEmail":"paulo.furtado@islagaia.pt","registration":"R\/Cr 63\/2014","modEstudo":"Presencial","scheduleAttendee":"14:00H - 18:00H","recipients":"

          \r\n
          • Students with Secondary Education;<\/li>\r\n
          • Students under the access regime for those over 23 years old;<\/li>\r\n
          • Students holding a CET diploma (Technological Specialization Course);<\/li>\r\n
          • Students with Higher Education diplomas (professional reconversion).<\/li>\r\n<\/ul>\r\n","telephoneNumber":"223772980","investigation":"

            Almost all lecturers, alongside their teaching activities, conduct research in the core area of the course at research centers accredited by FCT.<\/p>\r\n\r\n

            Students are encouraged to develop applied research projects at the ISLA Research Center to:<\/p>\r\n\r\n

            \r\n
            • Complete the course;<\/li>\r\n
            • Work on projects requested by external entities.<\/li>\r\n<\/ul>\r\n","guestTeachers":"

              The guest lecturers for this CTeSP are experienced professionals and recognized specialists in the field of tourism, bringing current insights and real-world practices into the classroom.<\/p>\r\n","infoRequest":"saa@islagaia.pt","expectedWorkload":"3000","recordId":2109,"dispExtraCurricular":"N"},"courseTuitions":[{"designation":"Academic year registration","value":100,"code":760},{"designation":"Enrollment","value":145,"code":766},{"designation":"School Insurance","value":47,"code":780}],"courseApplicationEmoluments":[{"designation":"Change of Institution \/ Programme","value":105,"code":719,"candidateType":"T"},{"designation":"for candidates who completed Secondary Education (12th grade or equivalente qualification)","value":130,"code":1039,"candidateType":"R"},{"designation":"for candidates who completed Secondary Education (12th grade or equivalente qualification)","value":450,"code":1498,"candidateType":"E"},{"designation":"Holders of Higher Education degree \/ CET \/ CTeSP","value":450,"code":1500,"candidateType":"E"},{"designation":"Holders of Higher Education degree \/ CET \/ CTeSP","value":130,"code":718,"candidateType":"R"},{"designation":"Over the age of 23 (enrolment for internal exam)","value":130,"code":949,"candidateType":"R"},{"designation":"Over the age of 23 (enrolment for internal exam)","value":450,"code":1499,"candidateType":"E"},{"designation":"Over the age of 23 (having done external exam)","value":450,"code":1499,"candidateType":"E"},{"designation":"Over the age of 23 (having done external exam)","value":130,"code":949,"candidateType":"R"},{"designation":"Applying for Readmission","value":105,"code":779,"candidateType":"T"},{"designation":"External Students","value":625,"code":1454,"candidateType":"E"},{"designation":"External Students","value":425,"code":1453,"candidateType":"R"}],"teachers":[{"fullName":"Maria Isabel Andr\u00e9s Marques","email":"isabel.marques@ulusofona.pt","cardCode":1997,"degree":"Doctorate","employeeCode":3837,"regimen":"Part-Time","cienciaVitae":"AF1E-9703-1D77","orcid":"0000-0003-1915-0706","academicName":"Maria Marques"},{"fullName":"Pedro Nuno Duarte Oliveira","cardCode":2344872,"employeeCode":40300,"regimen":"Part-Time"},{"fullName":"MANUEL COSTA PINHO","cardCode":2344886,"employeeCode":40105,"regimen":"Part-Time"},{"fullName":"S\u00f3nia Carla Monteiro Pinto de Oliveira","cardCode":2345151,"employeeCode":40349,"regimen":"Part-Time"},{"fullName":"VITOR ANDR\u00c9 LEIT\u00c3O S\u00c1","email":"vitor.sa@islagaia.pt","cardCode":2345335,"degree":"Doctorate","employeeCode":6540,"regimen":"Part-Time","cienciaVitae":"8A1A-477B-A45A","orcid":"0000-0002-9088-1096"},{"fullName":"Helena Isabel Marques Gon\u00e7alves","cardCode":2346099,"employeeCode":7646,"regimen":"Part-Time"},{"fullName":"Susanne de Graaf Martins","email":"p40182@islagaia.pt","cardCode":2345103,"employeeCode":40182,"regimen":"Part-Time","cienciaVitae":"7915-A538-B0D7","orcid":"0009-0002-1766-5386"},{"fullName":"Mariana Scalabrin Muller","cardCode":2346701,"employeeCode":7362,"regimen":"Part-Time"},{"fullName":"Nat\u00e1lia Isabel Moreira da Costa","email":"natalia.costa@islagaia.pt","cardCode":2344870,"degree":"Doctorate","employeeCode":40576,"regimen":"Part-Time","cienciaVitae":"AF15-54CC-D185","orcid":"0000-0002-7569-6482"},{"fullName":"Ricardo Jorge Fernandes Lan\u00e7\u00e3o","email":"p40407@islagaia.pt","cardCode":2344976,"employeeCode":40407,"regimen":"Part-Time","cienciaVitae":"7C13-A25B-6F7F","orcid":"0000-0003-4021-6730"}],"errorCode":"0","lang":"en-GB","emolumentsfirstyear":{"courseTuitions":[{"designation":"Academic year registration","value":105,"code":760},{"designation":"Enrollment","value":155,"code":766},{"designation":"School Insurance","value":50,"code":780},{"designation":"Per ECTS","value":7.77},{"designation":"Average monthly value for 30 ECTS semestral curricular units","value":233.1}],"courseApplicationEmoluments":[{"designation":"Change of Institution \/ Programme","value":110,"code":719,"candidateType":"T"},{"designation":"for candidates who completed Secondary Education (12th grade or equivalente qualification)","value":145,"code":1039,"candidateType":"R"},{"designation":"for candidates who completed Secondary Education (12th grade or equivalente qualification)","value":460,"code":1498,"candidateType":"E"},{"designation":"Holders of Higher Education degree \/ CET \/ CTeSP","value":460,"code":1500,"candidateType":"E"},{"designation":"Holders of Higher Education degree \/ CET \/ CTeSP","value":145,"code":718,"candidateType":"R"},{"designation":"Over the age of 23 (enrolment for internal exam)","value":145,"code":949,"candidateType":"R"},{"designation":"Over the age of 23 (enrolment for internal exam)","value":460,"code":1499,"candidateType":"E"},{"designation":"Over the age of 23 (having done external exam)","value":460,"code":1499,"candidateType":"E"},{"designation":"Over the age of 23 (having done external exam)","value":145,"code":949,"candidateType":"R"},{"designation":"Applying for Readmission","value":110,"code":779,"candidateType":"T"},{"designation":"External Students","value":640,"code":1454,"candidateType":"E"},{"designation":"External Students","value":450,"code":1453,"candidateType":"R"}],"errorCode":"0"},"emolumentssecondyear":{"errorCode":"0"},"calendar":[{"codigoInstituicao":27,"nomeInstituicao":"ISLA - Instituto Polit\u00e9cnico de Gest\u00e3o e Tecnologia (ISLA Gaia)","codigoGrau":12,"nomeGrau":"HPTC","codigoCurso":2046,"nomeCurso":"Tourism, Hotel and Restaurant Management ","nomeFase":"1st phase","nomePeriodo":"Regime of Enrolment in Individual Curricular Units - External Students","codigoPeriodo":9435,"inicioPeriodo":"2026-01-05 00:00:00.0","fimPeriodo":"2027-03-31 00:00:00.0","fase":1,"codigoRegimeCandidatura":123,"schoolYear":"202627","language":"EN"},{"codigoInstituicao":27,"nomeInstituicao":"ISLA - Instituto Polit\u00e9cnico de Gest\u00e3o e Tecnologia (ISLA Gaia)","codigoGrau":12,"nomeGrau":"HPTC","codigoCurso":2046,"nomeCurso":"Tourism, Hotel and Restaurant Management ","nomeFase":"5th phase","nomePeriodo":"Applying for CTeSP - for candidates who completed Secondary Education (12th grade or equivalente qualification)","codigoPeriodo":10043,"inicioPeriodo":"2026-06-28 00:00:00.0","fimPeriodo":"2026-07-25 00:00:00.0","fase":5,"codigoRegimeCandidatura":145,"schoolYear":"202627","language":"EN"},{"codigoInstituicao":27,"nomeInstituicao":"ISLA - Instituto Polit\u00e9cnico de Gest\u00e3o e Tecnologia (ISLA Gaia)","codigoGrau":12,"nomeGrau":"HPTC","codigoCurso":2046,"nomeCurso":"Tourism, Hotel and Restaurant Management ","nomeFase":"6th phase","nomePeriodo":"Applying for CTeSP - for candidates who completed 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            • EN
            • ricardo.lancao@islagaia.pt
            • • Holders of the 12th grade or legally equivalent qualification;
              • Holders of CETs, CTeSPs, or higher education degrees;
              • Over 23 years old ¿ those who have passed exams specifically designed to assess the ability to attend higher education.

              Additionally, candidates must have passed in one of the following Relevant Areas:

              • Portuguese;
              • Mathematics;
              • Economics.

            • The CTeSP in Tourism, Hospitality, and Catering Management prepares graduates for a wide range of dynamic and rewarding careers in the tourism sector, one of the most promising and constantly growing industries.

              With solid and versatile training, graduates are qualified to assume roles such as:

              • Accommodation Management: Supervising daily operations in hotels, resorts, and other lodging facilities, ensuring maximum guest satisfaction.
              • Food and Beverage Operations Management: Managing food and beverage establishments, including team coordination, customer service management, and ensuring product quality.
              • Event Management and Organization: Planning and managing events, weddings, conferences, and other gatherings in tourism, hotel, and catering venues.
              • Marketing Strategies and Promotional Campaigns Development: Attracting tourists to destinations, hotels, restaurants, and events.
              • Reservation Management: Handling bookings in travel agencies, hotels, and other tourism services, optimizing occupancy and customer experience.
              • Tourism Planning and Development: Collaborating with local and regional authorities to develop and implement tourism plans that promote sustainable economic growth.
              • Tourism Technician: Providing detailed information and assistance to tourists at tourism centers, contributing to enriching the visitor experience.

              These roles highlight the crucial role of professionals trained in this CTeSP in driving the economy through tourism, hospitality, and catering, adapting to the needs of a constantly evolving market with a global vision.

            • Ricardo Jorge Fernandes Lanção
            • Presencial
            • Hotelaria e restauração
            • 811
            • 123
            • R/Cr 63/2014
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            • https://secure.ensinolusofona.pt/lsm/LusofonaMobileWebService_2_0/UserThumb?user_login=p40407

            • Main equipment and resources to be used:

              • 3 fully equipped classrooms, each with 40 seats;
              • Computer labs with state-of-the-art computers;
              • Photography lab;
              • Audio and video lab;
              • Software relevant to the curriculum units;
              • Unlimited internet access throughout the campus;
              • Access to the Moodle learning platform, mandatory for all curriculum units;
              • Access to databases and resources such as EBSCO, Proquest Business Collection, Sabi, Web of Science, among others;
              • Library with bibliographic references included in the curriculum units;
              • Rooms equipped with multimedia and projection equipment;
              • Study rooms;
              • Reprography services;
              • Leisure spaces;
              • Teaching kitchen.