- Details
- Category: Discipline
- Harmon, P. (2019). Business process change: A business process management guide for managers and process professionals (4th ed.). Morgan Kaufmann. Iberogestão. (2020). Gestão por processos. Lisboa: Iberogestão. Reis, F. L. (2020). Informação e gestão de processos de negócio. Coimbra: Almedina. Vom Brocke, J., & Mendling, J. (Eds.). (2018). Business process management cases: Digital innovation and business transformation. Springer.
- Business Processes and Operations Management
- 1860
- 16612
- Process Analysis and Modelling
- ISLA Santarém1860-16612
- 3
- 5
- 0
- 25
- Não
- Português
- Face-to-face: 1. Expository method: the defined program content is explored. In addition, the demonstrative method is used to present concrete examples of how the content can be applied. 2. Laboratory practice: based on the Problem-Based Learning (PBL) methodology, aiming to find solutions to problems identified by students or proposed by the teacher. Independent: 3. Guided research proposed by the teacher, aiming to consolidate the topics under study and providing input for the practical work developed by students.
- Mandatory
- Ojectives: O1. Describe and explain the context that underlies the development of new models and business processes supported by information and communication technologies; O2. Explain the benefits of managing organizations oriented to describe the main processes and regulatory frameworks and reference models; O3. Identify and design the processes of an organization from the business model of the organization; O4. Enumerate, explain and apply the main methodologies, techniques and tools to support the modeling and analysis of processes in an organization; O5. Specify information systems to support the execution and management of business processes from the respective models. C1. Understand the various tools for modeling business processes and integrate them in the design and development of business processes of an organization; C2. Planning, designing and implementing systems to support implementation and management of business processes from the respective models.
- 1. Concepts and foundations 1.1 Models and processes 1.2 Background and strategic importance 2. Management systems-oriented processes: reference standards and reference models 3. Identification and modeling of processes and services. 3.1 Methods of representation and process documentation 3.2 VSM (Value Stream Map) 3.3 Examples of application cases 3.4 Model 'as-is' and model 'to-be' 4. Specification of information systems supporting the implementation and management of processes and services 5. Management processes 5.1 Models, techniques and tools 5.2 Implementation of processes and customer interaction 5.3 Improvement and performance management 6. Systems and solutions to support process execution 6.1 Workflow Management Systems 6.2 Systems document management and content management systems
A avaliação curricular será concretizada através 2 momentos de avaliação: trablho em Grupo (Projeto), com componentes teórica e prática, valendo 50% da nota final (1º momento de avaliação) e uma frequência valendo 50% (2º momento de Avaliação). Estes momentos retratarão o ponto de situação de cada grupo de trabalho com base na metodologia referida (PBL)
Caso a não obtenção de avaliação durante o período curricular, a avaliação final compreende a realização de um exame escrito (100%).- Semestral
- The course covers the modeling and management of business processes supported by information technologies, exploring methodologies, tools, and systems that enable the design, analysis, and implementation of organizational processes aligned with business models and strategic objectives.
- Details
- Category: Discipline
- AMARAL, Ana et alii, Semana Europeia 2000: Prevenção das perturbações músculo-esqueléticas, Lisboa, IDICT, 2000 CABEÇAS, José Miguel e GRAÇA, Luís, Avaliação das condições de trabalho em postos de caixa de supermercados, Lisboa, IDICT, 2001 FONSECA, António et alii, Concepção dos locais de trabalho: Guia de Apoio, Lisboa, IDICT, 1998 GRANDJEAN, Etienne -Manual de Ergonomia: adaptando o trabalho ao homem, 1997, Artes Médicas MARTINS, José A. Lomba, Ergonomia, euro-empresa e nova gestão, 1991, Universidade Portucalense MONTMOLLIN, Maurice de, A ergonomia, 1995, Instituto Piaget
- Engineering Work Safety
- 1210
- 147
- Ergonomics
- ISLA Santarém1210-147
- 2
- 7
- 0
- 25
- Não
- Português
- Face-to-face: 1. Brief presentation of fundamental concepts followed by classroom discussion with student participation. 2. Learning based on case studies and approaches to complex problems, and other approaches focused on critical reflection and group discussion. Independent: 3. Supplementary work/research guided by the instructor to consolidate the topics under study and provide input for the practical work developed by students.
- Mandatory
- The objectives of the curricular unit are: O1. Identify basic concepts of ergonomics. O2. Describe the evolution of the discipline and its current outlook. O3. Distinguish ergonomic approaches Francophone and Anglo-Saxon. O4. Distinguish prescribed work of actual work, the task of designing and implementing activities. O5. Define the main lines of application of ergonomics. O6. To characterize the ergonomic intervention in processing the work itself, through an inductive analysis of bottom-up. O7. Undertake an ergonomic analysis of human error. O8. To characterize the ergonomic intervention methodology, identifying the role of representations in and for action. O9. Clearly distinguish the concepts of ergonomics and how to apply them and deepen them in their practical work.
- 1.Ergonomics concept, objectives and methodology of the study; 2.Milestones evolutionary Ergonomics 3.Anthropometry 4.Design jobs; 5.design of work equipment, 6.man-machine interface; 7.Environmental factors of nuisance; 8.lighting systems, prevention and protection, 9.basic parameters of sizing systems for artificial lighting criteria for the maintenance, 10.cleaning of the lighting system, 11.lighting levels recommended; 12.technical standards work with display screens; 13.risks, Prevention and protection, legislation, 14.organization of work: concepts, methodology and criteria for risk assessment.
Avaliação contínua (a realizar no decorrer do semestre) que consiste:
- Exercícios em aula (portfólio) (15%)
- Trabalho de grupo (45%)
- Teste individual (40%).
Avaliação final através de exame (100%)- Semestral
- The course introduces ergonomics as a multidisciplinary science focused on the human operator, bringing together contributions from the biological, social, and engineering sciences to analyze work and promote conditions that simultaneously improve performance, health, and quality of life in the workplace.
- Details
- Category: Discipline
- Tourism Management (ISLA Santarém)
- 2340
- 12963
- General Principles of Computing
- ISLA Santarém2340-12963
- 1
- 5
- 0
- 25
- Não
- Português
- Semestral
- Details
- Category: Discipline
- Freitas, L. C. (2018). Segurança e saúde do trabalho (ed. rev. e atual.). Lisboa, Portugal: Edições Sílabo. Moreira, A. (2016). Segurança e saúde no trabalho em ambiente de escritório (2.ª ed.). Lisboa, Portugal: LIDEL. Nunes, F. M. D. O. (2015). Segurança e higiene do trabalho: Manual técnico (ed. atual.). Amadora, Portugal: Texto Editores. Veiga, R., et al. (2018). Higiene, segurança, saúde e prevenção de acidentes de trabalho (ed. atual.). Lisboa, Portugal: Verlag Dashöfer.
- Business Processes and Operations Management
- 1860
- 12977
- Safety at Work
- ISLA Santarém1860-12977
- 3
- 5
- 0
- 25
- Não
- Português
- Face-to-face: 1. Expository method: the defined program content is explored. In addition, the demonstrative method is used to present concrete examples of how the content can be applied. 2. Case study-based learning aimed at discussing and finding solutions to problems identified by students or proposed by the teacher. Independent: 3. Guided research proposed by the teacher to consolidate the topics under study and provide input for the practical work developed by students.
- Mandatory
- O1. Recognize potential risks in the workplace and work environment O2. Understand the historical, political, and social context of work in which the OHS function emerged O3. Identify key moments in the history of OHS within the framework of the ILO, the European Union, and Portugal O4. Characterize the current legal framework for OSH and the organization of prevention services in organizations and the right to redress. O5. Describe preventive risk control methodologies and techniques. O6. Understand the main concepts used in the field of OSH.
- 1. Introduction to occupational safety and health 1.1 Working and health conditions 1.2 Working environment 2. Legal framework of occupational safety and health in Portugal. 2.1 The legal framework for the promotion of occupational safety and health 2.1.1 Rights, duties and obligations of workers and employers 2.1.2 Organization of occupational safety and health Services 2.2 The system of compensation for accidents at work and occupational diseases. 3. Introduction to occupational safety and health preventive techniques 3.1 Work safety 3.2 Hygiene of work 3.3 Ergonomics 3.4 Occupational medicine 4. Glossary of occupational safety and health terminology.
Com o objetivo de aumentar a taxa de sucesso, incentivam-se os estudantes a submeterem-se à avaliação contínua (a realizar no decorrer do semestre) que consiste:
• Trabalho de grupo (40%)
• Teste final (60%).
Avaliação final através de exame (100%)- Semestral
- The course introduces the fundamentals of Occupational Health and Safety, addressing its historical evolution, legal framework, key concepts, occupational hazards, and preventive methodologies for identifying, assessing, and controlling risks in workplaces and environments.
- Details
- Category: Discipline
- Ashby, M. F. (2017). Materials selection in mechanical design (5th ed.). Oxford, United Kingdom: Butterworth Heinemann. Callister, W. D., Jr., & Rethwisch, D. G. (2021). Ciência e engenharia de materiais: Uma introdução (últ. ed. port.). Rio de Janeiro, Brasil: LTC. Davim, J. P. (2008). Princípios da maquinagem (2.ª ed.). Porto, Portugal: Publindústria. ISBN 978 972 8953 24 9. Groover, M. P. (2016). Fundamentals of modern manufacturing: Materials, processes, and systems (6th ed.). Hoboken, NJ: Wiley. Real, L. E. P. (2007). Física e química dos materiais: Uma introdução à ciência dos materiais. Lisboa, Portugal: LNEC. ISBN 978 972 49 2106 8.
- Engineering Work Safety
- 1210
- 12982
- Manufacturing Processes and Materials Technology
- ISLA Santarém1210-12982
- 2
- 7
- 0
- 25
- Não
- Português
- In-person: 1. Hybrid and interactive classes, with computer-aided design (CAD) software and 3D modeling platforms that allow you to visualize projects realistically. 2. Case studies and practical projects encourage the identification of risks in technical plans and facilities. 3. Augmented reality and digital simulations facilitate the analysis of complex scenarios, promoting preventive decisions. 4. Debates, peer review, and digital portfolios stimulate critical thinking, communication, and teamwork. Independent: 5. Teacher-guided research/supplementary work aimed at consolidating the topics under study and providing input for the practical work developed by students.
- Mandatory
- O1. Provide students with basic training in the area of Manufacturing Processes and Materials Technology, enabling them to integrate theoretical knowledge directly or indirectly related to the subjects taught. O2. To familiarize students with the equipment, materials, and processes used in manufacturing and the main risks associated with them. O3. To foster students' ability to select and interpret relevant information through coursework and their communication and argumentation skills through the presentation and discussion of said coursework.
- 1. Introduction to manufacturing processes and the most important components of management in productive environments (quality management, environmental management, safety management and occupational health, energy management, maintenance management), Statistical Process Control (SPC). 2. Transformation processes of metallic materials 2.1. Mechanical processing of metallic materials (cutting, bending, forming, machining); 1 Thermal processes (autogenous welding and brazing, thermal cutting); 2 Transformation processes of polymeric materials, ceramics and glass. 3 Production processes of chemicals. 4 Production processes in manufacturing of wood. 5 Lines and assembly processes.
Avaliação contínua (a realizar no decorrer do semestre) que consiste:
- Exercícios em aula (portfólio) (70%)
- Teste individual (30%).
Avaliação final através de exame (100%)- Semestral
- The course introduces manufacturing processes and materials technologies (metals, polymers, ceramics, composites), relating material selection, performance, and safety, and enabling the Occupational Safety Engineer to analyze processes, identify hazards, assess risks, and propose preventive measures in an industrial context.
