- Details
- Category: Discipline
- António, N. S., Teixeira, A., & Rosa, A. (2016). Gestão da qualidade: De Deming ao modelo de excelência da EFQM. Edições Sílabo. Pires, A. R. (2016). Sistemas de gestão da qualidade: Ambiente, segurança, responsabilidade social, indústria e serviços (2.ª ed.). Lisboa, Portugal: Edições Sílabo. Instituto Português da Qualidade (2015). NP EN ISO 9000:2015 – Sistemas de gestão da qualidade: Fundamentos e vocabulário. Instituto Português da Qualidade. (2015). NP EN ISO 9001:2015 – Sistemas de gestão da qualidade: Requisitos. Instituto Português da Qualidade. (2018). NP 4427:2018 – Sistemas de gestão das pessoas: Requisitos. Instituto Português da Qualidade. (2019). NP EN ISO 9004:2019 – Gestão da qualidade – Qualidade de uma organização: Linhas de orientação para atingir o sucesso sustentado. Instituto Português da Qualidade. (2019). NP EN ISO 19011:2019 – Linhas de orientação para auditorias a sistemas de gestão.
- Business Processes and Operations Management
- 1860
- 5244
- Quality Management
- ISLA Santarém1860-5244
- 3
- 4
- 0
- 25
- Não
- Português
- In person: 1. Theoretical/practical classes: exposure of concepts and discussion of syllabus. 2. Case Studies: Resolution of case studies on the themes. Autonomous: 3. Consolidation of the content taught in class through research for additional information on the different topics covered and development of additional work.
- Mandatory
- The objectives of the curricular unit are: O1. Present the concepts and techniques related to quality management; O2. Provide the student knowledge of the latest theoretical and practical applications on the quality in the current context of complexity and uncertainty; O3. Show that the study quality and its relationship to sustainability is critical to the performance of organizations. At the end of the curricular unit students should be able to: C1. Present the concepts associated with quality management; C2. Develop and implement a quality management system.
- 1. Introduction to quality issues 2. Historical approach to the concept of quality and its evolution 3. Portuguese quality system/European quality system 3.1 Quality system certification 3.2 Processes 3.3 Personnel qualification 3.4 Standardization 4. Quality management systems (EN ISO 9000, 9001, 9004, and NP 4427) 4.1 Direct processes 4.2 Associated processes 5. Total quality programs 5.1 The EFQM model 6. Quality assessment 7. Quality tools/techniques 8. Quality and its relationship with sustainable development 8.1 Social responsibility and quality ethics.
A avaliação curricular será concretizada através de:
- Trabalho (40%);
- Teste escrito (60%).A avaliação final será realizada através de exame (100%).
- Semestral
- The course presents the concepts and techniques of quality management, providing students with knowledge about the latest theoretical and practical approaches and the relationship between quality and sustainability, enabling them to present quality management concepts and develop and implement a quality management system in an organizational context.
- Details
- Category: Discipline
- Bridger, R. S. (2018). Introduction to human factors and ergonomics (4th ed.). Boca Raton, FL: CRC Press. LaDou, J., & Harrison, R. J. (2014). Current occupational and environmental medicine (5th ed.). New York, NY: McGraw Hill. Leite, E. S., & Sousa-Uva, A. (Coords.). (2018). Manual de saúde ocupacional em hospitais. Lisboa, Portugal: Diário de Bordo Editores. Sousa-Uva, A. (Org.). (2019). Saúde ocupacional: O trabalho ou o trabalhador como principal alvo da sua ação? Lisboa, Portugal: Petrica. ISBN 978 989 99550 8 0.
- Engineering Work Safety
- 1210
- 12984
- Occupational Health
- ISLA Santarém1210-12984
- 2
- 6
- 0
- 25
- Não
- Português
- Face-to-face: 1. Interrogative methodology for critical reflection and consolidation of knowledge in interaction with the teacher. 2. Active methodologies in the classroom, through group work, case studies, and design thinking moments oriented towards the practical application of content. 3. Use of gamification. Independent work: 4. Individual consolidation through guided reading, problem solving, and in-depth study of the content covered in the in-person sessions.
- Mandatory
- O1. To present the introductory concepts of occupational health; O2. know the main themes of occupational health; O3. Characterize health and disease, present the most relevant aspects of occupational medicine; O4. Analyze the organizational reality in terms of occupational health, O5. plan and develop policies and prevention procedures in occupational health, O6. develop a safety culture in which risk prevention, health promotion and constant improvement of working conditions and quality of life are systematic. At the end of curricular unit students should be able to: C1. Using the methods and techniques applied in the context of occupational health reflecting such use in making timely and appropriate decisions on occupational health prevention. C2. Adopt attitudes of accuracy, updating and continuous improvement in terms of occupational health human resources.
- 1. Public health as a discipline of occupational health. 2. Occupational Health. Historical development of occupational medicine. 2.1 The legal framework for occupational health in the European Union and Portugal. 2.2 Accidents at work and occupational diseases. 3. Main source of employment conditions, some specific pathologies. 4. Major policy instruments and management of occupational health. 6 General principles and ethical guidelines for the practice of occupational medicine and the health and safety: general aspects.
A avaliação curricular será realizada através de: teste individual, cuja ponderação será 60% na nota final do semestre; trabalho cuja avaliação terá uma ponderação de 40% na nota final do semestre.
Em época de exame final/recurso/especial, será realizado um exame, o qual valerá 100% da nota final.- Semestral
- The course introduces the fundamental concepts of occupational health, enabling students to characterize health/illness and occupational medicine, analyze organizational reality, plan prevention policies and procedures, and promote a culture of safety, continuous improvement, and worker well-being.
- Details
- Category: Discipline
- Tourism Management (ISLA Santarém)
- 2340
- 3143
- English Language III
- ISLA Santarém2340-3143
- 2
- 4
- 0
- 25
- Não
- Português
- Semestral
- Details
- Category: Discipline
- Badger, I. & Menzies, P. (2005). Business Life. London. Marshall Cavendish Education. Brooks, Bessie (2013). A Guide To English Grammar: Conjugation Of Verbs Volume 1, 2 and 3, Xisbris Corporation. Denham, K. & Lobek, Anne (2013). Navigating English Grammar - A Guide To Analyzing Real Language, John Wiley and Sons Ltd. Evans, V., Dooley, J. & Wright, S. (2012).Career Paths: Information Technology, UK. Express Publishing. Swan, Michael & Walter C. (2007). How English Works: A Grammar Practice Book (With Answers), Oxford University Press.
- Commercial and Sales Management
- 1991
- 12561
- English
- ISLA Santarém1991-12561
- 1
- 5
- 0
- 25
- Não
- Português
- In presence: 1. Theoretical/practical classes: presentation of concepts; discussion of programme contents; textual interpretation; resolution of grammatical and lexical exercises using digital tools (RED). 2. Practical classes: conversational situations; simulation of real situations; discussion of topics; brainstorming; researching information and presenting/discussing it, using digital tools (AI); solving exercises either in an intranet environment or using paper support. Autonomous: 3. Inverted classroom dynamics with information research for application in the classroom context. 4. Consolidation of the contents taught in class by researching additional information and solving exercises on the different themes and contents.
- Mandatory
- O1. Promote the development of oral and written skills. O2. Mobilize previously acquired linguistic knowledge and apply it in new learning situations. O3. Provide the improvement of the English language, adapting it to the socio-professional context. O4. Use the English language as a work and communication tool. O5. Improve the interpretation of scientific and technological matters. Skills and competencies: C1. Develop autonomy in communication, promoting oral and written expression, as well as mastery of grammatical rules and vocabulary. C2. Be able to apply previous linguistic knowledge to new contexts, adapting what has been learned to varied communication situations. C3. Know and practice vocabulary and technical terms related to your area of ¿¿work. C4. Actively apply the English language in work tasks and situations, as a means of communication.
- 1. Global communication. 2. The English language in socio-professional daily life. 3. The English language and new technologies. 4. Oral communication and written communication in English. 4.1 The formal (phonological, syntactic and semantic) aspects of the English language system. 4.2 Grammar: verb tenses; if-clauses. 4.3 Interpretation and text production. 4.4 Planning and development of individual projects in English; written and oral presentation of these projects.
Descrição dos instrumentos de avaliação (individuais e de grupo) ¿ testes, trabalhos práticos, relatórios, projetos... respetivas datas de entrega/apresentação... e ponderação na nota final.
Exemplo:
Descrição
Data limite
Ponderação
Teste de avaliação
08-01-2026
50%
Portfolio
Ao longo do semestre
15%
Apresentação Oral
04-12-2025
35%
Adicionalmente poderão ser incluídas informações gerais, como por exemplo, referência ao tipo de acompanhamento a prestar ao estudante na realização dos trabalhos; referências bibliográficas e websites úteis; indicações para a redação de trabalho escrito...
- Semestral
- #
- Details
- Category: Discipline
- NP ISO 45001:2019 Sistemas de Gestão da Segurança e Saúde no Trabalho. Requisitos e orientação para a sua utilização. Pinto, A. (2019). ISO 45001:2018 Gestão da Segurança e Saúde no Trabalho. Lidel.
- Quality, Environment and Safety Management
- 1993
- 15505
- Occupational Health and Safety Management Systems
- ISLA Santarém1993-15505
- 1
- 4
- 0
- 25
- Não
- Português
- Presentation of content in face-to-face sessions and discussion of topics in guided practical sessions. Development of practical assignments. The use of Problem-Based Learning (PBL) and Case Studies methodologies is planned, promoting active, student-centered learning by exposing them to real-world problems typically faced by qualified professionals in the field. Students access materials through the content management platform (Moodle).
- Mandatory
- The objectives of the curricular unit are: - Identify situations that require the development of specific prevention plans. - Recognize and apply techniques and procedures for verifying prevention systems and equipment. - Apply the requirements of an Occupational Health and Safety Management System based on the Portuguese Standard ISO 45001:2019, demonstrating a clear understanding of the critical requirements.
- 1. Preventive Techniques Occupational Medicine Prevention Management Models Quality Systems and Criteria for External Resources Elements to Consider in Procurement Specifications Selection Criteria for External Resources Principles of Ethics and Deontology Areas of Intervention Resulting from Legal Regulations Competencies of National Network Organizations Worker Consultation and Participation Bodies in the Scope of Prevention Domains and Instances of Consultation and Participation of Worker Representatives 2. Occupational Health and Safety Management System Portuguese Standard ISO 45001:2019 Concepts Analysis of Occupational Health and Safety Management System Requirements Scope, Methodologies, and Techniques for Auditing and Inspection Prevention Plans Performance Indicators for an Occupational Health and Safety Management System Implementation Methodologies for Occupational Health and Safety Management Systems
A aquisição de conhecimentos será aferida através de um teste de avaliação. O desenvolvimento de competências será aferido através da realização, apresentação, e da discussão de um trabalho de grupo. Os coeficientes de ponderação no cálculo da nota final são os seguintes: Teste - 60%; Trabalho de grupo (elaboração, apresentação e discussão) - 40%. - Serão aprovados os alunos que tiverem nota final igual ou superior a 10 valores nos elementos de avaliação contínua acima indicados. - Caso não sejam aprovados, terão de efetuar a avaliação final.
- Semestral
- The Curricular Unit of Occupational Health and Safety Management Systems is part of the curriculum of the Higher Professional Technical Course in Quality, Environment, and Safety Management. Its main objective is to equip students with essential skills for understanding and applying the fundamental principles of prevention. Through this unit, students will develop knowledge and abilities that will enable them to establish, implement, and improve working conditions in the field of occupational health and safety, preventing risks and accidents. Furthermore, the unit aims to prepare students to adopt a proactive approach, promoting continuous improvement and, whenever possible, exceeding the legal requirements governing occupational health and safety management in organizations.
