- Details
- Category: Discipline
- Machado, T. S. (2019). Psicologia Geral: Panorama Histórico e Perspectivas de Estudos. Coimbra: Imprensa da Universidade de Coimbra. Maisto, A. A., & Morris, C. G. (2017). Introdução à Psicologia. São Paulo: Pearson. Braghirolli, E. M. (2018). Psicologia Geral. São Paulo: Vozes. Lopes, M. P., Jardim da Palma, P., Bártolo-Ribeiro, R., & Pina e Cunha, M. (coords.) (2011). Psicologia Aplicada. Lisboa: RH Editora.
- Commercial Management
- 1937
- 182
- General Psychology
- ISLA Santarém1937-182
- 1
- 6
- 0
- 25
- Não
- Português
- In-person: 1. Theoretical/practical classes: presentation of concepts, discussion, and application of program content in various contexts. 2. Case study-based learning. Independent: 3. Consolidation of content taught in class through additional research on the different topics and content covered and development of complementary work.
- Mandatory
- O1. Understand the concept of psychology and the main theoretical approaches that constitute it, distinguishing between them. O2. Identify and characterize the most commonly used methods in research, recognizing their potential and limitations. O3. Explain the main theories of motivation and apply them to the analysis of practical cases in real contexts. O4.Describe different emotions and identify the main theories explaining human emotions O5.Understand measures of intelligence and critically reflect on the underlying theories O6.Analyze the historical evolution and central theoretical assumptions of personality models O7.Identify the factors that influence perception and the perceptual organization of stimuli O8. Distinguish the main types of memory and the processes involved O9. Describe and exemplify the elementary psychological processes covered in the course unit O10. Demonstrate knowledge of the most commonly used methodologies, relating them to problems and contexts
- 1. Introduction to the study of psychology 2. Biological bases of behavior 3. Intelligence 4. Memory 5. Learning 6. Perception 7. Motivation and frustration 8. Emotions 9. Personality
Avaliação curricular é composta por um estudo de caso e um teste escrito, com ponderação de 50% em cada um. A classificação final corresponde à média aritmética dos dois momentos de avaliação e para aprovação à Unidade Curricular, a mesma terá que ser igual ou superior a 9,5 valores.
Os estudantes que não tenham aprovação na avaliação curricular tem possibilidade de realizar exame final (100%).- Semestral
- The course aims to understand the concept of psychology and the main theoretical approaches, identify and characterize research methods, explain theories of motivation and emotions, learn about measures of intelligence and personality models, analyze processes such as perception, memory, and thinking, and apply this knowledge to practical cases and real contexts, demonstrating mastery of the most commonly used methodologies in psychological research.
- Details
- Category: Discipline
- Botelho, M., & Laureano, R. (2017). SPSS Statistics – O meu manual de consulta rápida. 3.ª Edição, Edições Sílabo. Fidell, L., Tabachnick, B. (2019). Using Multivariate Statistics. 7th Edition, Pearson. Malhotra N. (2019). Marketing Research: An Applied Orientation. 7th Edition, Pearson. Marôco, J. (2021). Análise Estatística com o SPSS Statistics. 8.ª Edição, ReportNumber. Reis, E. et al. (2018). Estatística Aplicada 2. Volume 2, 6.ª Edição revista e aumentada, Edições Sílabo. Triola, M. et al. (2018). Biostatistics for the Biological and Health Sciences. 2nd Edition, Pearson.
- Engineering Work Safety
- 1210
- 986
- Statistics II
- ISLA Santarém1210-986
- 2
- 6
- 0
- 25
- Não
- Português
- Face-to-face: 1. Expository method: the defined program content is explored. In addition, the demonstrative method is used to present concrete examples of how the content can be applied. 2. Laboratory practice: based on the Problem-Based Learning (PBL) methodology, aiming to find solutions to problems identified by students or proposed by the teacher, using generative AI and simple machine learning tools to support exploratory analysis, predictive modeling, and risk scenario simulation. Independent: 3. Guided research proposed by the teacher to consolidate the topics under study and provide input for the practical work developed by the students.
- Mandatory
- O1. Present the main concepts of statistical inference, hypothesis testing, bivariate analysis and linear regression; O2. Recognize appropriate procedures in the choice and application of statistical methods, as well as their practical suitability in decision making; O3. Perform data analysis using statistical analysis software; O4. Formulate practical problems and express practical situations using statistical language. At the end of the curricular unit students should be able to: C1. Analyze data by applying advanced statistical methodologies; C2. Express situations of uncertainty relevant to decision making using statistical language; C3. Use statistical analysis software, such as SPSS and R Commander, and interpret the outputs resulting from the application of statistical methods.
- 1. Statistical inference 1.1. Simple random sample 1.2. Punctual estimation 1.3. Basics: parameter, statistics, estimator, estimation 1.4. Properties of estimators 1.5. Some sample distributions 1.6. Interval estimation 1.7. Notion of confidence level 1.8. Confidence intervals for different parameters. Properties. 2. Hypothesis tests 2.1. Formulation of a hypothesis test 2.2. Basic concepts: null hypothesis and alternative hypothesis, error types, critical region, and p-value 2.3 Notion of significance level 2.4. Parametric tests and non-parametric tests 3. Bivariate analysis 3.1. Contingency tables 3.2. Independence tests 3.3. Association measures 3.4 Correlation 4. Linear regression 4.1. Linear regression model 4.2. Least squares method, residuals, and correlation coefficient 4.3. Linear regression assumptions 4.4. Model quality assessment 4.5. Analysis of variance 4.6 Coefficient of determination and residue analysis
Época Normal - Avaliação curricular (contínua) (*): desenvolvimento de um trabalho de grupo aplicado a um caso real com recurso a SPSS (50%) e uma prova escrita no final do semestre (50%). O estudante aprova se a classificação final for superior ou igual a 9.5 valores em 20 valores. A classificação final é calculada pela fórmula Classificação Final = 0.5*P+0.5*T, onde P e T denotam, respetivamente, as notas no trabalho de grupo e na prova escrita individual.
(*) A realizar no decorrer do semestre.
Época Normal - Avaliação final: O estudante realiza o exame completo e aprova se obtiver classificação superior ou igual a 9.5 valores em 20 valores.
Épocas de Recurso e Especial: O estudante realiza o exame completo e aprova se obtiver classificação superior ou igual a 9.5 valores em 20 valores.
- Semestral
- The course deepens the analysis of data, statistical inference, and regression, focusing on the appropriate choice of methods, the formulation of problems in statistical language, and the use of software (SPSS, R) to support decision-making in contexts of uncertainty.
- Details
- Category: Discipline
- - Costa, C., Brandão, F., Costa, R. & Breda, Z. (eds.) (2014). Produtos e Competitividade do turismo na lusofonia - Vol II, Lisboa: Escolar Editora. - Silva, J. (2017). O Planeamento de Produtos turísticos. In Silva & Umbelino (Eds), Planeamento e Desenvolvimento turístico, pp.197-218. Lidel, Lisboa. - Turismo de Portugal, IP. (2017). Estratégia Turismo 2027. Lisboa: Turismo de Portugal. - World Tourism Organization [UNWTO] (2011). Handbook on tourism product development. Madrid: UNWTO. - World Tourism Organization [UNWTO] (2018). A Practical Guide to Tourism Destination Management. Madrid: UNWTO.
- Tourism Management (ISLA Santarém)
- 2340
- 16449
- Tourism Markets and Products
- ISLA Santarém2340-16449
- 2
- 5
- 0
- 25
- Não
- Português
- 1) Theoretical-practical teaching: Presentation of concepts and discussion of the syllabus. 2. Laboratory practice: Technical visits that provide a direct and immersive experience, allowing students to observe, interact and learn from professionals and environments in the tourism sector; Research into tourism markets and products; Critical analysis of case studies related to tourism markets and products and debate; Development of innovative tourism products that solve problems and gaps in the tourism market. 3. Simulated practice: Activities that allow students to explore real-world situations related to the identification and development of tourism products, applying theoretical concepts and developing skills.
- Mandatory
- Objectives: O1. To understand the concept and types of tourist destination and their importance in the tourism industry; O2. Define and explain the concept of a tourism product, including its key components and characteristics; O3. Identify the strategic tourism products in Portugal and discuss their contribution to tourism in the country; O4. Define the concept of the tourist market and its essential elements and assess current trends and challenges in tourist markets; O5. Develop strategies to create authentic and memorable experiences. Skills and Competencies: C1. Evaluate the importance of tourist destinations in the tourism industry, emphasising their role in attracting visitors; C2. Define and explain the concept of a tourism product and analyse how tourism resources are transformed into marketable tourism products; C3. Demonstrate the ability to evaluate the impact of strategic products on Portugal's tourist attractiveness.
- 1. introduction 1.1 Concept of tourist destination 1.2 Types of tourist destinations 1.3 Competitiveness of tourist destinations 2. The tourist product 2.1 Concept, components and characteristics 2.2 From tourist resource to tourist product 2.3 The life cycle of the tourism product 2.4 Strategic tourism products in Portugal 2.5. The new profile of the tourist consumer and the emergence of new tourism products 3. The tourist market 3.1 Concept and elements of the tourist market 3.2 Criteria for segmenting the tourist market: socio-demographic, geographical and product type 3.3 Types of tourist market 3.4 Trends and challenges in tourism markets 4. Tourism product development strategy 4.1. Analysing trends and opportunities in tourism 4.2. Assessing the competitive environment 4.3 Identifying market niches and segmentation 4.4 Creating authentic and memorable experiences 4.5 Testing and evaluating pilot products 4.6 Marketing and commercialisation strategies
Descrição dos instrumentos de avaliação (individuais e de grupo) ¿ testes, trabalhos práticos, relatórios, projetos... respetivas datas de entrega/apresentação... e ponderação na nota final.
Exemplo:
Descrição
Data limite
Ponderação
Teste escrito 16/12/2025 30% Trabalho 1 28/10/2025 20% Trablho 2 (relatório + defesa) 06/01/2026 35% (20%+15%) Trabalho em aula 15% Adicionalmente poderão ser incluídas informações gerais, como por exemplo, referência ao tipo de acompanhamento a prestar ao estudante na realização dos trabalhos; referências bibliográficas e websites úteis; indicações para a redação de trabalho escrito...
- Semestral
- .
- Details
- Category: Discipline
- Aires, L. M. (2013). Conceitos de Matemática - Fundamentos para as ciências da vida. Lisboa: Edições Sílabo. Luis, G. & Ribeiro, C. S. (1995). Álgebra Linear. Lisboa: McGraw-Hill de Portugal. Tan, S. T. (2010). Applied Mathematics: for the managerial, life, and social sciences (5th Ed). Brooks/Cole.
- Commercial and Sales Management
- 1991
- 4944
- Quantitative Methods
- ISLA Santarém1991-4944
- 1
- 6
- 0
- 25
- Não
- Português
- The classes will address the concepts of the different themes and, later, show their practical application, with a series of exercises inside and outside the classroom, inducing the active and autonomous participation of students. For this purpose, the use of the expository method is foreseen to introduce the concepts and structure the reasoning and the interrogative method for the learning evaluation, in the theoretical aspect of each chapter. With regard to the practical aspect, the use of the demonstrative method is foreseen for the practical illustration of the contents, as well as active, participatory and autonomous methods to make the connection with the experience of each one. In summary: (1) Expository and Interrogative Methodology - participatory teaching, resorting whenever necessary to Motivation strategies and to (2) Active Pedagogical Methodologies such as Flipped Classroom, Gamification and Problem/Project Based Learning.
- Mandatory
- The objectives of the curricular unit are: O1. To develop students' reasoning skills; O2. To develop skills related to numerical patterns and relationships; O3. To introduce estimation and numerical calculation; O4. To present the basic principles of patterns and functions; O5. To present the principles of patterns in algebra, equations and inequalities; O6. To provide students with knowledge related to graphs and functions; O7. To develop skills related to limits and continuity of functions. At the end of the course, students should be able to: C1. Master the techniques associated with patterns, numerical relationships, estimation and numerical calculation; C2. Master the basic principles of patterns, functions and algebra; C3. Understand the fundamental concepts of graphs, functions, limits, continuity of functions and their applications; C4. Use mathematical language in the development of calculation techniques; C5. Apply calculation techniques in different situations.
- 1. Numerical Patterns and Relations 2. Numerical Estimation and Calculation 3. Patterns and Functions 4. From Patterns to Algebra - Equations 5. From Patterns to Algebra - Inequalities 6. Graphs and Functions 7. Limits and Continuity of Functions
Época Normal - Avaliação curricular (contínua) (*): O estudante realiza dois testes de avaliação individual. O estudante aprova se a classificação final for superior ou igual a 9.5 valores em 20 valores. A classificação final é calculada pela fórmula Classificação Final = 0.50*T1+0.50*T2, onde T1 e T2 denotam, respetivamente, as notas nos testes de avaliação individual.
(*) A realizar no decorrer do semestre.
Época Normal - Avaliação final: O estudante realiza o exame completo e aprova se obtiver classificação superior ou igual a 9.5 valores em 20 valores.
Épocas de Recurso e Especial: O estudante realiza o exame completo e aprova se obtiver classificação superior ou igual a 9.5 valores em 20 valores.
Descrição
Data
Ponderação
Teste 1
5/11/2025
50%
Teste 2
21/01/2026
50%
Exames
A agendar pelos serviços. 100% - Semestral
- The Quantitative Methods course plays a fundamental role in the areas of Science, Technology, Economics and Management, as is the case of the CTeSP Commercial Management and Sales. Its main objective is to provide students with a solid foundation in essential mathematical concepts, preparing them for more advanced subjects. The course presents theoretical and practical tools that are essential for modeling and solving problems in different areas of knowledge. Students are expected to develop structured logical-mathematical reasoning, which will allow them to interpret, formulate and solve problems, creating a knowledge base that can be applied in subsequent subjects. The course encourages students' critical and analytical thinking with practical applications in order to contribute positively to their academic and professional future.
- Details
- Category: Discipline
- BS OHSAS 18001. (2007). Occupational Health and Safety Management (OHS). London, UK: BSI Cerqueira, J. P., & Martins, M. C. (2005). Auditorias de Sistemas de Gestão. Rio de Janeiro, Brasil: Qualitymark NP EN ISO 14001. (2015). Sistemas de gestão ambiental: requisitos e linhas de orientação para a sua utilização (ISO 14001: 2015). Caparica, Portugal: Instituto Português da Qualidade NP EN ISO 19011. (2019). Linhas de orientação para auditorias a sistemas de gestão (ISO 19011: 2018). Caparica, Portugal: Instituto Português da Qualidade NP EN ISO 9001. (2015). Sistemas de gestão da qualidade: requisitos (ISO 9001: 2015). Caparica, Portugal: Instituto Português da Qualidade NP EN ISO 45001 (2019). Sistemas de gestão da segurança e saúde no trabalho:Requisitos e orientação para a sua utilização (ISO 45001:2018). IPQ Seiffert, M. E. B. (2013). Auditoria de sistemas de gestão: princípios, procedimentos e práticas com ênfase nas normas ISO (9001, 14001, 22000) e OHSAS 18001. Brasília, Brasil: Atlas
- Quality, Environment and Safety Management
- 1993
- 15507
- Management Systems Audits
- ISLA Santarém1993-15507
- 2
- 5
- 0
- 25
- Não
- Português
- .
- Mandatory
- .
- .
Descrição dos instrumentos de avaliação (individuais e de grupo) ¿ testes, trabalhos práticos, relatórios, projetos... respetivas datas de entrega/apresentação... e ponderação na nota final.
Exemplo:
Avaliação curricular:
Descrição
Data limite
Ponderação
Teste de avaliação
12-01-2026
80%
Exercício
04-01-2026
20%
Avaliação
Existem quatro possibilidades de avaliação: (i) Avaliação curricular (Época normal); (ii) Avaliação final (Época normal); (iii) Época de recurso, e; (iv) Época especial.
A avaliação curricular é constituída por duas componentes: (i) realização de um teste escrito com a ponderação de 80%; (ii) realização de exercício com a ponderação de 20%.
A avaliação final, a avaliação na Época de recurso e a avaliação na Época especial são concretizadas através da realização de um teste escrito com a ponderação de 100%.
A escala de avaliação é de 0 a 20 valores.
Terá aprovação o/a estudante que obtenha uma classificação mínima de 10 valores.
Adicionalmente poderão ser incluídas informações gerais, como por exemplo, referência ao tipo de acompanhamento a prestar ao estudante na realização dos trabalhos; referências bibliográficas e websites úteis; indicações para a redação de trabalho escrito...
- Semestral
- The inclusion of the Management Systems Audits curricular unit in the curriculum is crucial given the current complexity of organizations and the need for a transition to sustainability. Auditing management systems is essential for continuous improvement, identifying risks and opportunities, ensuring compliance with standards and regulations, and for strategic decision-making. The Management Systems Audits curricular unit encompasses a set of interconnected dimensions, namely interpersonal perception and the communication process, techniques for increasing communication effectiveness, and written communication. It utilizes international models that provide guidance on management systems audits, including auditing principles, managing an audit program, and conducting management systems audits, as well as guidance on assessing the competency of individuals involved in the audit process.
