Hotels and Restaurants

Category: Discipline
  • Abranja, N.; Almeida, A.; Almeida, M. (2020). Gestão Hoteleira - O Produto, o Serviço e as Técnicas. Lisboa: Editora Lidel. Abranja, N.; Almeida, M.; Almeida, A.; (2019). Gestão do Alojamento, Receção e Housekeeping. Lisboa: Editora Lidel. Costa, R. (2012). Introdução à Gestão Hoteleira (4ªEd). Lisboa: Editora Lidel. Gomes, V. (2020). Introdução à Gestão da Restauração. Lisboa: Editora Lidel. Ribeiro, V. (2023). O Anfitrião Modelo - A arte de bem receber, atender e servir no setor do turismo. Lisboa: Contraponto Editores.  
  • Tourism Management (ISLA Santarém)
  • 2340
  • 13110
  • Hotels and Restaurants
  • ISLA Santarém2340-13110
  • 3
  • 6
  • 0
  • 25
  • Não
  • Português
  • The teaching approach adopted is based on the active method, encouraging co-operative (peer) and creative learning.   Presencial: 1. theoretical-practical teaching: Presentation of concepts and discussion of programme contents. 2. Laboratory practice: Technical visits to accommodation units to observe and understand the dynamics of the sector in situ; Field research; Critical analysis of case studies related to tourist accommodation and catering, through classroom debates.3. Simulated practice: Scenarios and activities that allow students to explore real-world situations related to the hotel and catering industry, applying the fundamental concepts exposed and developing practical skills. Autonomous: 4. Consolidation of the content taught in class by researching additional information on the different topics covered and developing additional work related to solving specific problems and group dynamics.
  • Mandatory
  • Objectives: O1. Contextualise the touristic accomodation and restaurant sector, its evolution over time and identify its importance in the development of tourism; O2. To characterise tourist accommodation in Portugal; O3. Classify tourist accomodation establishments  and characterise their organisational structure; O4. Identify the types of Local Accommodation and the impact of this type of accommodation on the diversification of the tourist offer; O5. Understand and characterise food and bevereage establishments; O6. Identify current trends and challenges in the accommodation and food and bevereage sector. Skills and Competencies: C1. Take a correct and informed stance on products related to tourist accommodation and food and bevereage establishments; C2. Evaluate and articulate the importance of the accommodation and food and bevereage sectors in the development of tourism, considering their impacts, trends and challenges.
  • 1 Introduction to tourist accomodation and food and bevereage 1.1 Contextualising the sector 1.2 Historical approach 1.3 Importance in the development of tourism 1.4. Tourist accommodation in Portugal   2.Tourist accommodation establishments 2.1. Concept and modalities 2.2 Classification systems: category, location and market segment 2.3 Organisational structure: departments and functions 2.4 Main hotel chains   3. Local accommodation establishments 3.1. Concept and modalities 3.2. Impacts on diversifying the tourist offer and challenges   4. Food and bevereage establishments 4.1 Concept and characterisation 4.2 Classification and types of establishments 4.3 Contribution of Food and bevereage establishments to the hotel industry   5. Current trends and challenges in the sector

  • 1 Trabalho individual, com apresentação e discussão (50%)

    1 Trabalho de grupo, com apresentação e discussão (50%)

     
  • Semestral
  •    

People Management in Organizations

Category: Discipline
  • Commercial Management
  • 1937
  • 13045
  • People Management in Organizations
  • ISLA Santarém1937-13045
  • 1
  • 6
  • 0
  • 25
  • Não
  • Português
  • Semestral

Organization of Emergency

Category: Discipline
  • Engineering Work Safety
  • 1210
  • 12978
  • Organization of Emergency
  • ISLA Santarém1210-12978
  • 3
  • 7
  • 0
  • 25
  • Não
  • Português
  • Semestral

Tourism Transport Systems

Category: Discipline
  • - Abrantes, J. (2017). Turismo e Transportes: Impactos na Acessibilidade aos Destinos Turísticos in Silva, F. & Umbelino, J. Planeamento e Desenvolvimento Turístico. Lisboa. Editora Lidel (pp135-148) - Rodrigue, J. (2020). The geography of transport systems. In The Geography of Transport Systems (5th ed.). Routledge Taylor and Francis Group. - UNWTO. (2019). Transport-related CO2 Emissions of the Tourism Sector: Modeling results. UNWTO. https://www.e-unwto.org/doi/book/10.18111/9789284416660 - Parlamento Europeu. (2022). Transportes Aéreos: Regras De Mercado (pp. 1–8). Parlamento Europeu. https://www.europarl.europa.eu/factsheets/pt/sheet/131/transportes-aereos-regras-de-mercado - Galvão, R., Figueiras, S., Cordeiro, B., Carvalho, R., & Reis, P. (2022). Qual a Perceção dos Estudantes de Turismo acerca do conceito de Flight Shame? EcUI&D 22 – VIII Encontro Científíco Da Unidade de Investigação & Desenvolvimento Do ISLA Santarém, 9–24. http://encontro.i2es.islasantarem.pt/
  • Tourism Management (ISLA Santarém)
  • 2340
  • 5236
  • Tourism Transport Systems
  • ISLA Santarém2340-5236
  • 3
  • 6
  • 0
  • 25
  • Não
  • Português
  • 1. theoretical-practical teaching: Presentation of concepts and discussion of programme contents. 2. Laboratory practice: Field research into the problems involved in the relationship between tourism and transport; Critical analysis of case studies relating to modes of tourist transport and public transport in destination management; Research into new trends and future prospects in tourist transport. Use of classroom debates. 3. Simulated practice: Scenarios and activities that allow students to explore real-world situations related to identifying problems and the relationship between transport and tourism, applying theoretical concepts and developing practical skills. 4. Consolidation of the content taught in class by researching additional information on the different topics covered and developing additional work related to solving concrete problems and group dynamics.
  • Mandatory
  • Objectives: O1. Understand the relationship between transport and tourism and its evolution; O2. Analyze the influence of means of transport on the tourist experience and characterize transport as tourist products; O3. Understand the interaction between economic geography and tourism; O4. Identify and understand trends in the tourist transport market. Skills and competencies: C1. Understand how technological transformations in transport systems have boosted the growth of tourism. C2. Critically evaluate the role of means of transport in tourist activity, recognizing how the choice of means of transport can significantly impact the visitor experience C3. Demonstrate how spatial location, economy and transport systems influence the redefinition of tourist territories. C4. Demonstrate knowledge related to challenges and trends in tourist transport, envisioning its future development.
  • 1 Introduction to transport systems in tourism 2. The importance of means of transport in the tourist experience 2.1 Importance of the means of transport for the tourist experience 2.2 The concept of intermodality and its application to tourist transport systems 2.3 Means of transport as a tourist attraction 3. Economic geography and tourism 3.1 Spatial location, economic activity and transport 3.2 Central places, tourist clusters and agglomeration economies 3.4 The transport revolution, economic distance and new tourism production 4. Trends in the tourist transport market 4.1. Deregulation of the aviation market 4.2. The low-cost revolution and the (de)integration of the tourist package 4.3 Integrated transport, smart destinations and tourist travel 4.4 Innovation and technology in tourist transport 4.5 Sustainability and tourist transport

  • Descrição

    Data limite

    Ponderação

    Teste de avaliação

     

    45%

    Trabalho Prático:

    • Relatório 
    • Defesa

     

     

    25%

    15%

    Portfólio de Tarefas

    (trabalhos realizados ao longo do semestre)

     

    15%

     

     

     
  • Semestral
  •   

Price and Product Management

Category: Discipline
  • Commercial Management
  • 1937
  • 15434
  • Price and Product Management
  • ISLA Santarém1937-15434
  • 1
  • 6
  • 0
  • 25
  • Não
  • Português
  • Semestral
  1. Project
  2. Tourist Itineraries
  3. Research Methods
  4. Safety at Work II

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