- Details
- Category: Discipline
- Antunes, M. & Rodrigues (2018). Introdução à Cibersegurança. FCA. Marinescu, D. (2018). Cloud Computing - Theory and Practice. Morgan Kaufmann. Frye, C. D. (2019). Microsoft excel step by step. Microsoft Press. Lambert, J., & Cox, J. (2023). Microsoft Office step by step (Office 2021 e Microsoft 365). Microsoft Press.
- Commercial Management
- 1937
- 12963
- General Principles of Computing
- ISLA Santarém1937-12963
- 1
- 5
- 0
- 25
- Não
- Português
- Face-to-face: 1. Expository method: Brief presentation of the defined program content. In addition, the demonstrative method is used to present concrete examples of the application of the content. 2. Laboratory practice: based on the Problem-Based Learning (PBL) methodology, aiming to find solutions to problems identified by students or proposed by the teacher. Independent: 3. Guided research proposed by the teacher, aiming to consolidate the topics under study and providing input for the practical work developed by students.
- Mandatory
- O1. Enable the acquisition of computer knowledge (hardware and software) from a manager and user perspective; O2. Provide the fundamental knowledge and skills necessary for the correct use of computer technologies in the context of personal and professional activities; O3. Provide the possibility of using productivity and storage platforms and cloud computing; O4. Provide the acquisition of knowledge and skills on cybersecurity. At the end of the course, students should be able to: C1. Select the most appropriate computer applications for each situation and use them efficiently and productively; C2. Develop and insert content into collaborative computing and learning platforms; C3. Master the fundamental concepts of cybersecurity by incorporating behaviors, standards, and techniques that are essential for data and information protection into their personal and professional activities.
- 1. Operating Systems (Windows and Linux) 2. Principles of computer operation 3. Productivity and storage platform (Google Drive) 4. Graphic presentation tool (PowerPoint) 5. Word processor (Word) 6. Reference manager (Mendeley/Zotero) 7. Spreadsheet (Excel) 8. Cybersecurity fundamentals (Cisco Academy) 9. Generative AI, automation, productivity tools, and cybersecurity associated with the use of AI.
A avaliação em regime curricular é composta pela realização de um exercício de avaliação direcionado para a componente teórica da unidade curricular e por três exercícios práticos desenvolvidos no período de aulas, sendo pelo menos dois deles realizados individualmente. Cada um dos elementos de avaliação tem a seguinte ponderação: exercício teórico 30%, exercícios práticos 70%.
A avaliação em regime final é orientada pelos mesmos objetivos e baseia-se num exame (100%) integrando a componente teórica e a componente prática da unidade curricular.
- Semestral
- In this course, students develop skills in computer science (hardware, software, productivity, and cloud computing) and cybersecurity, learning how to use technologies efficiently and safely in their personal and professional activities, with appropriate selection of applications and adoption of good data protection practices.
- Details
- Category: Discipline
- Friend, M. A., & Kohn, J. P. (2014). Fundamentals of occupational safety and health (6th ed.). Lanham, MD: Bernan Press. Mansdorf, S. Z. (Ed.). (2019). Handbook of occupational safety and health (3rd ed.). Hoboken, NJ: Wiley. Pinto, A. (2019). ISO 45001:2018 – Gestão da segurança e saúde no trabalho: Guia para a sua implementação. Lisboa, Portugal: LIDEL. World Health Organization. (2020). Occupational safety and health in public health emergencies: A manual for protecting health workers and responders. Geneva, Switzerland: WHO.
- Engineering Work Safety
- 1210
- 9495
- Hygiene at Work II
- ISLA Santarém1210-9495
- 3
- 6
- 0
- 25
- Não
- Português
- In-person: 1. Expository method: presentation of each of the content topics. 2. Practical application with case studies aimed at consolidating knowledge. 3. Practice based on the Problem-Based Learning (PBL) methodology, aimed at finding solutions to problems identified by students or proposed by the teacher. Independent: 4. Guided research proposed by the teacher to analyze practical cases proposed by the teacher. The teacher provides feedback on the development of the problem addressed in the laboratory practice (Tutorial Guidance - TG) in person in the classroom and/or through the Moodle teaching/learning support platform.
- Mandatory
- O1. Describe the scope and principles of Hygiene at Work; O2. Classify the physical risk agents, chemical and biological weapons; O3. Identify parameters, measures of assessment, prevention and protection, legislation and technical requirements for chemical and biological agents.
- Chemical Agents 1. Introduction 2. Types of Effects 3. Factors Influencing the Degree of Risk 4. Main Routes of Entry into the Body 5. REACH Regulation – Regulation (EC) No. 1907/2006 of December 18 6. Risk Assessment 7. Exposure Limit Values 8. Chemical Risk Management 9. The Action Level Defined by OSHA 10. Control Measures
A avaliação curricular será concretizada através da realização de fichas de exercícios (40%) e um teste teórico (60%).
Caso o aluno não atinja a nota mínima na avaliação curricular a sua avaliação será concretizada através da realização do exame final (100%).
- Semestral
- The course delves into the principles of Occupational Health, classifying physical, chemical, and biological risk agents, and developing skills to identify parameters, assessment methods, prevention and protection measures, as well as the legal and regulatory framework applicable to chemical and biological agents.
- Details
- Category: Discipline
- Abranja, N.; Almeida, A.; Almeida, M. (2020). Gestão Hoteleira - O Produto, o Serviço e as Técnicas. Lisboa: Editora Lidel. Abranja, N.; Almeida, M.; Almeida, A.; (2019). Gestão do Alojamento, Receção e Housekeeping. Lisboa: Editora Lidel. Costa, R. (2012). Introdução à Gestão Hoteleira (4ªEd). Lisboa: Editora Lidel. Gomes, V. (2020). Introdução à Gestão da Restauração. Lisboa: Editora Lidel. Ribeiro, V. (2023). O Anfitrião Modelo - A arte de bem receber, atender e servir no setor do turismo. Lisboa: Contraponto Editores.
- Tourism Management (ISLA Santarém)
- 2340
- 13110
- Hotels and Restaurants
- ISLA Santarém2340-13110
- 3
- 6
- 0
- 25
- Não
- Português
- The teaching approach adopted is based on the active method, encouraging co-operative (peer) and creative learning. Presencial: 1. theoretical-practical teaching: Presentation of concepts and discussion of programme contents. 2. Laboratory practice: Technical visits to accommodation units to observe and understand the dynamics of the sector in situ; Field research; Critical analysis of case studies related to tourist accommodation and catering, through classroom debates.3. Simulated practice: Scenarios and activities that allow students to explore real-world situations related to the hotel and catering industry, applying the fundamental concepts exposed and developing practical skills. Autonomous: 4. Consolidation of the content taught in class by researching additional information on the different topics covered and developing additional work related to solving specific problems and group dynamics.
- Mandatory
- Objectives: O1. Contextualise the touristic accomodation and restaurant sector, its evolution over time and identify its importance in the development of tourism; O2. To characterise tourist accommodation in Portugal; O3. Classify tourist accomodation establishments and characterise their organisational structure; O4. Identify the types of Local Accommodation and the impact of this type of accommodation on the diversification of the tourist offer; O5. Understand and characterise food and bevereage establishments; O6. Identify current trends and challenges in the accommodation and food and bevereage sector. Skills and Competencies: C1. Take a correct and informed stance on products related to tourist accommodation and food and bevereage establishments; C2. Evaluate and articulate the importance of the accommodation and food and bevereage sectors in the development of tourism, considering their impacts, trends and challenges.
- 1 Introduction to tourist accomodation and food and bevereage 1.1 Contextualising the sector 1.2 Historical approach 1.3 Importance in the development of tourism 1.4. Tourist accommodation in Portugal 2.Tourist accommodation establishments 2.1. Concept and modalities 2.2 Classification systems: category, location and market segment 2.3 Organisational structure: departments and functions 2.4 Main hotel chains 3. Local accommodation establishments 3.1. Concept and modalities 3.2. Impacts on diversifying the tourist offer and challenges 4. Food and bevereage establishments 4.1 Concept and characterisation 4.2 Classification and types of establishments 4.3 Contribution of Food and bevereage establishments to the hotel industry 5. Current trends and challenges in the sector
1 Trabalho individual, com apresentação e discussão (50%)
1 Trabalho de grupo, com apresentação e discussão (50%)
- Semestral
- #
- Details
- Category: Discipline
- Lindon, D., et. al. (2010). Mercator XXI – Teoria e Prática do Marketing. 13ª Edição, Publicações Dom Quixote. Lush, Robert F. et. al, (2011). Introduction to Retailing, South-Western, Ohio. Novaes, A.(2009). Logística e Gerenciamento da Cadeia de Distribuição. Editora Campus. Rousseau, J. (2008). Manual de Distribuição. 2ª Edição. Principia Editora
- Commercial and Sales Management
- 1991
- 15490
- Distribution and Development of Sales Locations
- ISLA Santarém1991-15490
- 2
- 5
- 0
- 25
- Não
- Português
- It integrates active, student-centred, competency-oriented approaches. We will adopt: Problem-Based Learning (PBL), to diagnose needs and solve real-world challenges; Project-Based Learning, with staged deliverables and formative feedback; Case Studies, for critical analysis and decision-making; the Flipped Classroom, shifting theory to independent study and reserving class time for application; Gamification, using game mechanics to strengthen motivation and persistence; Simulations and role-play, testing scenarios in negotiation, layout and logistics; Collaborative Learning, supported by on-line tools; micro-learning, in short capsules; and peer- and self-assessment, to foster metacognition and accountability. These methods are aligned with clear rubrics, iterative checkpoints, and prudent use of generative AI (explicitly declared and referenced).
- Mandatory
- Attain an overview of the distribution function, grounded in its historical evolution and characterisation. Understand the economic and managerial role of commercial distribution within an organisation. Analyse and appropriately select distribution channels. Recognise the importance of distributor choice and apply suitable criteria for their selection. Examine power relations and conflict within a distribution channel. Identify the most suitable modes of transport and routing options. Understand the impact of retail location on business performance and be able to apply appropriate methods to determine the optimal site.
- 1. What is distribution – historical evolution 2. The concept of distribution 3. The commercial system Concept, functions, and agents Distribution circuits and channels Types and forms of distribution Typology of distributors Criteria for selecting a distributor 4. The wholesale sector Characterisation and evolution of the wholesale sector 5. The retail sector Sector characterisation Independent retail segment Associated retail segment Integrated retail segment: concept and typology 6. Relationships between producers and distributors Power and conflict relations within the distribution channel 7. Transport Transport typologies Own fleet versus outsourced distribution Route scheduling 8. Location and siting of the point of sale Facility location decision methods Types of facilities, layout, design, and product display 9. Challenges in distribution National and international perspectives Globalisation in distribution
Descrição dos instrumentos de avaliação (individuais e de grupo) ¿ testes, trabalhos práticos, relatórios, projetos... respetivas datas de entrega/apresentação... e ponderação na nota final.
Exemplo:
Descrição
Data limite
Ponderação
Teste de avaliação
40%
Projecto/Trabalho
60%
Adicionalmente poderão ser incluídas informações gerais, como por exemplo, referência ao tipo de acompanhamento a prestar ao estudante na realização dos trabalhos; referências bibliográficas e websites úteis; indicações para a redação de trabalho escrito...
- Semestral
- The curricular unit “Distribution and Development of Points of Sale” introduces the foundations and practices of the distribution function, linking channel choice, producer–distributor relations, transport logistics, and location decisions with the design of the point of sale. Its scope covers the wholesale and retail commercial system, both physical and online, including distributor selection criteria, route scheduling, layout, visual merchandising, and planograms. The area of practice focuses on optimising the flow of goods/services and creating effective shopping experiences. Intervention domains include channel analysis, negotiation, operational metrics, and site selection and implementation. This unit is pertinent within the programme as it underpins core competencies in Commercial Management and Sales, integrating strategy, operations, and economic performance.
- Details
- Category: Discipline
- Sebastião, T. (2010), Gestão das Organizações, 2ª Edição, Lisboa: Verlag Dashofer. Pinto, Carlos et. al (2006). Fundamentos da Gestão. Editorial Presença. Sousa, A. (1999). Introdução à Gestão. Verbo Editora.
- SME Management
- 6011
- 15190
- Organization and Management
- ISLA Santarém6011-15190
- 1
- 5
- 0
- 25
- Não
- Português
- Teaching-learning methodologies "Case studies in classroom context"
- Mandatory
- The objectives of this course are: - Define and distinguish the concepts of company and the elements that compose it. - Identify and characterize the company's internal functions. - Identify and differentiate the types of organizational structure. - Analyze the theories of management of organizations, their operationalization and control Identify the principles of organizational communication.
- 1. Organization - Concept and types - Size - Ownership - Industries 2. Enterprise - Concept - Objectives and role in society - Constituent elements 3. Functions - Production - Commercial - Personnel - Financial Strategic planning 4. Organizational structure - Concept and types - Graphical representation - Analysis 5. Management concepts and their evolution - Theories of organizational management - Organizational culture - Employee participation and the responsibility of the top manager 6. Organisational communication - Concept and type and actors - Rules and effects
Casos práticos: 60%
Aula invertida: 20%
Produção de artigo científico: 20%
Nota: Os 3 elementos de avaliação são obrigatórios- Semestral
- The aim of this course is to provide students with a view of cost accounting, supported by exercises, namely the Industrial Cost of the Product, of the different areas of management, taking into account the labor, general manufacturing costs and raw material used.
