- Details
- Category: Discipline
- Caetano, A. (2008), Avaliação de Desempenho - Metáforas, Conceitos e Práticas, RH Editora. Câmara, Pedro et al., (2010). Novo Humanator - Recursos humanos e Sucesso Empresarial, Editora Dom Quixote. Rego, A., Cunha, M. P., Gomes, J. F. S., Cabral Cardoso, C. et al. (2018). Manual de Gestão de Pessoas e do Capital Humano. Lisboa: Edições Sílabo. Vários Autores (2019). Gestão de Recursos Humanos – Métodos e Práticas. Lisboa: Edições Sílabo. .
- Commercial Management
- 1937
- 13045
- People Management in Organizations
- ISLA Santarém1937-13045
- 1
- 6
- 0
- 25
- Não
- Português
- In-person: 1. Theoretical/practical classes: presentation of concepts, discussion, and application of program content in various contexts, using the active Flipped Classroom methodology; 2. PBL Problem-Based Learning; Independent: 3. Consolidation of content taught in class through additional research on the different topics and content covered and development of complementary work.
- Mandatory
- Objectives: O1. The main objective of this curricular unit is to understand the key processes and techniques of human resources, which provides for future companies, on the one hand an overview of what the human capital of organizations must be and on the other ensuring the same companies a theoretical and practical knowledge and technical-scientific management of people as individuals, constituting itself as an introductory course to the various themes of human resource management. O2. It is intended that students acquire essential knowledge to have an integrated and dynamic vision of people management and technical assistance in this area. Aptitudes and competences: C1. Identify the context of the human resources function within the global enterprise. C2. Compare the processes and techniques relating to strategic management of human resources. C3. List the main processes and techniques of managing people.
- 1. The context of the human resource function within the organization's overall 1.1 The organization and function of human resources 1.2 The Organizational culture and human resource management 1.3 The historical evolution of human resource management 1.4 The human resources function 2. Major processes and techniques of human resource management 3. Planning the needs of human resources 4. Processes and techniques of people management 4.1 Description and analysis functions 4.2 Recruitment and selection of people 4.3 Reception, integration and socialization of employee 4.4 Assessment of competence 4.5 Planning careers 4.6 Performance management and management tools 4.7. Wage policy and evaluation of human resour
Avaliação curricular (contínua):
A avaliação curricular é composta pela realização de trabalhos, em que são aplicados os principais conteúdos programáticos.
Fórmula de cálculo:
- Apresentação em Aula - 50%
- Trabalhos - 50%
Todos os estudantes que neste regime de avaliação tenham obtido média inferior a 9,50 valores são avaliados em avaliação final.
Avaliação final:
Nas épocas normal, de recurso e especial a avaliação será orientada pelos mesmos objetivos e baseia-se num exame (100%) integrando a componente teórica e a componente prática da unidade curricular.- Semestral
- .
- Details
- Category: Discipline
- Eusko Jaurlaritza. (2024). Actualización del Plan de Emergencia Exterior del Área Industrial de la Zona de Santurtzi, Zierbena y Puerto de Bilbao (Rev. 5). Vitoria Gasteiz, España: Dirección de Atención de Emergencias y Meteorología. International Organization for Standardization. (2019). ISO 22320:2018 – Security and resilience – Emergency management – Guidelines for incident management (ed. atual). Genebra, Suíça: ISO. Lopes, N. C. (2008). Gestão da emergência: Processos de evacuação. Lisboa, Portugal: Verlag Dashöfer. Valente, J. (2023). Gestão da emergência – conceitos, princípios e normas ISO. TMQ – Revista de Trabalho, Medicina e Qualidade de Vida, edição especial SST.
- Engineering Work Safety
- 1210
- 12978
- Organization of Emergency
- ISLA Santarém1210-12978
- 3
- 7
- 0
- 25
- Não
- Português
- In-person: 1. Theoretical/practical classes: presentation of concepts, discussion, and application of program content in various contexts. 2. Case study-based learning. Independent: 3. Consolidation of content taught in class through additional research on the different topics and content covered and development of complementary work.
- Mandatory
- The overall objective of the course is to provide an integrated view of emergency management and self-protection. Specific objectives: O1. Characterize various situations considered to be emergencies; O2. Describe the National Emergency and Civil Protection System; O3. Identify types of responses and resources needed for emergency situations; O4. Describe models and stages of the emergency planning and management process; O5. Identify technical criteria of the SCIE Technical Regulations O6. Apply self-protection conditions O7. Structure a dossier of self-protection measures;
- 1. Emergency Management 1.1 Framework, general concepts 1.2 National Emergency System 2. Emergency planning - Stages of the planning process 3. Legislative framework of emergency management and organization 4. Requirements of the Technical Regulation of Fire Safety in Buildings 4.1 Exterior conditions of safety and accessibility 4.2 General conditions for evacuation 4.3 General conditions of the technical installations 4.4 General conditions of security equipment and systems 5. General conditions of self-protection 5.1 Prevention procedures or plans 5.2 Emergency procedures or plans 5.3 Safety records 5.4 Training in SCIE (fire safety in buildings) 5.5 Drills for testing self-protection measures and training occupants 6. Simulation of emergency scenarios with AI support, decision-making support in emergency planning, and optimization of response resources.
Avaliação curricular é composta por um estudo de caso e um teste escrito, com ponderação de 50% em cada um. A classificação final corresponde à média aritmética dos dois momentos de avaliação e para aprovação à Unidade Curricular, a mesma terá que ser igual ou superior a 9,5 valores.
Os estudantes que não tenham aprovação na avaliação curricular tem possibilidade de realizar exame final (100%).- Semestral
- The course provides an integrated view of emergency management and self-protection, characterizing emergency situations, the civil protection system, planning models, and SCIE criteria, and enabling students to structure dossiers and appropriate self-protection measures.
- Details
- Category: Discipline
- - Abrantes, J. (2017). Turismo e Transportes: Impactos na Acessibilidade aos Destinos Turísticos in Silva, F. & Umbelino, J. Planeamento e Desenvolvimento Turístico. Lisboa. Editora Lidel (pp135-148) - Rodrigue, J. (2020). The geography of transport systems. In The Geography of Transport Systems (5th ed.). Routledge Taylor and Francis Group. - UNWTO. (2019). Transport-related CO2 Emissions of the Tourism Sector: Modeling results. UNWTO. https://www.e-unwto.org/doi/book/10.18111/9789284416660 - Parlamento Europeu. (2022). Transportes Aéreos: Regras De Mercado (pp. 1–8). Parlamento Europeu. https://www.europarl.europa.eu/factsheets/pt/sheet/131/transportes-aereos-regras-de-mercado - Galvão, R., Figueiras, S., Cordeiro, B., Carvalho, R., & Reis, P. (2022). Qual a Perceção dos Estudantes de Turismo acerca do conceito de Flight Shame? EcUI&D 22 – VIII Encontro Científíco Da Unidade de Investigação & Desenvolvimento Do ISLA Santarém, 9–24. http://encontro.i2es.islasantarem.pt/
- Tourism Management (ISLA Santarém)
- 2340
- 5236
- Tourism Transport Systems
- ISLA Santarém2340-5236
- 3
- 6
- 0
- 25
- Não
- Português
- 1. theoretical-practical teaching: Presentation of concepts and discussion of programme contents. 2. Laboratory practice: Field research into the problems involved in the relationship between tourism and transport; Critical analysis of case studies relating to modes of tourist transport and public transport in destination management; Research into new trends and future prospects in tourist transport. Use of classroom debates. 3. Simulated practice: Scenarios and activities that allow students to explore real-world situations related to identifying problems and the relationship between transport and tourism, applying theoretical concepts and developing practical skills. 4. Consolidation of the content taught in class by researching additional information on the different topics covered and developing additional work related to solving concrete problems and group dynamics.
- Mandatory
- Objectives: O1. Understand the relationship between transport and tourism and its evolution; O2. Analyze the influence of means of transport on the tourist experience and characterize transport as tourist products; O3. Understand the interaction between economic geography and tourism; O4. Identify and understand trends in the tourist transport market. Skills and competencies: C1. Understand how technological transformations in transport systems have boosted the growth of tourism. C2. Critically evaluate the role of means of transport in tourist activity, recognizing how the choice of means of transport can significantly impact the visitor experience C3. Demonstrate how spatial location, economy and transport systems influence the redefinition of tourist territories. C4. Demonstrate knowledge related to challenges and trends in tourist transport, envisioning its future development.
- 1 Introduction to transport systems in tourism 2. The importance of means of transport in the tourist experience 2.1 Importance of the means of transport for the tourist experience 2.2 The concept of intermodality and its application to tourist transport systems 2.3 Means of transport as a tourist attraction 3. Economic geography and tourism 3.1 Spatial location, economic activity and transport 3.2 Central places, tourist clusters and agglomeration economies 3.4 The transport revolution, economic distance and new tourism production 4. Trends in the tourist transport market 4.1. Deregulation of the aviation market 4.2. The low-cost revolution and the (de)integration of the tourist package 4.3 Integrated transport, smart destinations and tourist travel 4.4 Innovation and technology in tourist transport 4.5 Sustainability and tourist transport
Descrição dos instrumentos de avaliação (individuais e de grupo) ¿ testes, trabalhos práticos, relatórios, projetos... respetivas datas de entrega/apresentação... e ponderação na nota final.
Exemplo:
Descrição
Data limite
Ponderação
Teste de avaliação
18/12/2025
45%
Trabalho Prático:
- Relatório
- Defesa
08/01/2026
25%
15%
Portfólio de Tarefas
(trabalhos realizados ao longo do semestre)
15%
Adicionalmente poderão ser incluídas informações gerais, como por exemplo, referência ao tipo de acompanhamento a prestar ao estudante na realização dos trabalhos; referências bibliográficas e websites úteis; indicações para a redação de trabalho escrito...
- Semestral
- #
- Details
- Category: Discipline
- Chafdey, Dave (2011). E-Business and E-Commerce Management, Strategy, Implementation and Practice. Pearson Education Limited Laudon, Kenneth C. & Jane P. (2007). Managing the Digital Firm. Pearson Prentice & Hall. Stenger, Thomas & Lajoinie S. (2011). E-Marketing & E-Commerce; Concepts, Outils, Pratiques. Dunod. Turban et. al (2010). Electronic Commerce. A Managerial Perspective. Pearson Prentice & Hall
- Commercial and Sales Management
- 1991
- 13158
- E-commerce
- ISLA Santarém1991-13158
- 2
- 6
- 0
- 25
- Não
- Português
- Active methodologies will be used in classes to make them more dynamic, with the aim of consolidating the knowledge acquired. Some of the methodologies are: gamification; PBL (Project Based Learning); flipped classroom; and case studies.
- Mandatory
- - Present the historical evolution of e-commerce. - Characterize e-commerce. - Understand the current context of e-commerce and e-marketing. - Present e-commerce models. - Discuss the consequences for companies that want to participate in this new channel of customer relations, particularly with regard to mobile business. - Develop a business plan to implement e-commerce.
- 1. E-commerce – characterization, historical evolution, and current situation 2. E-business – organizational impact, the network economy 3. E-business models in the context of Web 2.0 4. E-business reengineering of business processes – back-office automation 5. The e-business business plan 6. Mobile business – characterization, main applications, mobility 7. E-marketing – the new paradigm 8. E-marketing strategies – tools and applications 9. Email marketing – main characteristics, strategies, and implementation 10. Social media marketing – current importance and main tools
Os alunos serão avaliados por via de 3 elementos de avaliação:
- Frequência
- Projeto
- Participação e casos práticos em sala de aula (10%)
A aprovação à UC requer que o aluno realize, obrigatoriamente, a frequência e o projeto. A participação e casos práticos em aula será um elemento de avaliação contínuo no semestre.
Descrição
Data limite
Ponderação
Momento de avaliação teórica (frequência)
-
40%
Projeto/trabalho
-
50%
No projeto/trabalho será disponibilizado aos alunos, via Moodle, o enunciado do mesmo assim como os critérios de avaliação. Ainda assim, abaixo apresentam-se alguns dos critérios:
-
Clareza, organização e redação do trabalho escrito
-
Adaptação das Normas APA e o template do ISLA Santarém – Instituto Politécnico
-
Criatividade e sensibilidade estética
-
Raciocino lógico e estratégico
-
Apresentação e defesa oral
- Semestral
- The E-Commerce Course Unit explores the impact of digital transactions on the business environment. It seeks to enable students to understand and strategically use the internet to boost business through e-commerce and its structure, as well as through the use of tools. This will result in students being able to implement e-commerce and other marketing strategies.
- Details
- Category: Discipline
- Dicionário Editora da Língua Portuguesa (2014). Porto Editora Amorim, C., Sousa, C. (2013). Gramática da Língua Portuguesa. Areal Editores Lopes, Maria do Céu (2011). Gramática da Língua Portuguesa. Plátano Editora Azeredo, Maria Olga (2016). Gramática Prática de Português. Raiz Editora
- SME Management
- 6011
- 4399
- Portuguese Language
- ISLA Santarém6011-4399
- 1
- 4
- 0
- 25
- Não
- Português
- In Attendence: 1. Theoretical/practical classes: presentation of concepts; discussion of programme contents; textual interpretation; resolution of grammatical and lexical exercises using digital tools (RED). 2. Practical classes: conversational situations; simulation of real situations; discussion of topics; brainstorming; researching information and presenting/discussing it, using digital tools (AI); solving exercises either in an intranet environment or using paper support. Autonomous: 3. Inverted classroom dynamics with information research for application in the classroom context. 4. Consolidation of the contents taught in class by researching additional information and solving exercises on the different themes and contents.
- Mandatory
- Objectives: The objectives of the curricular unit are: -Promote the development of oral and written skills, in terms of comprehension, expression and production in Portuguese (LP). -Apply previously acquired linguistic knowledge. Continuing the study of LP with a view to improvement, adapting it to the modern, professional and personal needs of the trainees. Critically analyze different types of statements -Acquire planning and preparation techniques for different textual typologies. Produce oral and written statements, adapting them to different communicative situations. -Acquire methods and techniques for searching, recording and processing information.
- 1. Language and communication - Language and language - Use of language as a social activity – Verbal activity as a form of action - Communicative competence - Principles that guide verbal communication: the principle of cooperation and conversational maxims - The said and the implicit - Use of language and situational context 2. Oral communication - Particularities of orality - Oral communication processes - Exposition - Interview - Meeting 3. Written communication - Treatment of problems with punctuation, accentuation, spelling and the rules of text processing - Production writing - The structure of the sentence - Period – Paragraph 4. Written communication processes - Academic text vs. non-academic text - Utilitarian text of an administrative nature: notice, letter, report, minutes, curriculum vitae.
No âmbito da avaliação, os alunos serão avaliados na componente oral (40%). Será selecionado um tema e apresentarão o trabalho individualmente à turma, acompanhado de um suporte digital apenas com imagens ou com recurso a palavras, pontualmente.
O segundo elemento de avaliação é uma Frequência (60%) que aborda toda a matéria lecionada em aula.
Descrição
Ponderação
Trabalho: Apresentação Oral
40%
Frequência
60%
Ao longo do 1º semestre, serão colocadas no Moodle Fichas Informativas e Fichas de Trabalho de auxílio ao trabalho autónomo dos alunos.
Através desta plataforma, os alunos poderão colocar e esclarecer dúvidas com a docente.
- Semestral
- In this course, we will explore the vast universe of language. Essential skills for effective communication will be developed, such as critical reading, clear writing and fluent oral expression. The Portuguese language, as a tool for social interaction and the construction of knowledge, will be analysed in its various aspects, allowing students to understand its importance in everyday life and in different areas of knowledge. The relevance of the Portuguese language in the cycle of studies is fundamental. By mastering the language, students acquire the basis for learning other subjects, communicating effectively in different contexts and developing critical thinking. The subject also contributes to the formation of citizens who are more aware and critical of the reality around them. This course provides students with greater communication skills, preparing them for the challenges of academic and professional life.
