Training Design and Management

Category: Discipline
  • Blanchard, P. N., & Thacker, J. W. (2019). Effective Training: Systems, Strategies, and Practices (6th ed.). Pearson. Cardim, J. (2012) Gestão da Formação nas Organizações. A formação na prática e na estratégia das organizações. Lidel. Miller, K., & Wood, R. (2023). Managing Training and Development (9th ed.). Oxford University Press Southern Africa. Noe, R. A. (2020). Employee training and development (8th ed.). New York, NY: McGraw Hill Education. Picado, Luís & Lopes, Albino (2010). Conceção e Gestão da Formação Profissional Contínua, Edições Pedago.
  • Commercial Management
  • 1937
  • 3440
  • Training Design and Management
  • ISLA Santarém1937-3440
  • 3
  • 4
  • 614
  • 25
  • Não
  • Português
  •   In-person: 1. Theoretical-practical classes with brief presentations followed by individual exercises, analysis of mini-cases, and short formative tests. 2. Case study-based learning. 3. Practical sessions with simulations and role plays that reproduce authentic situations related to the course unit, directly preparing students for the assessment simulation. Independent work: 4. Guided independent study (readings, worksheets, quizzes) for conceptual consolidation and individual application skills.
  • Optional
  •   O1. The main objective of the course is to provide students with opportunities for discussion and reflection on the role of training as a strategic tool in the development of human resources in organizations. By the end of the course, students should be able to: C1. Design, implement, and evaluate training interventions; C2. Apply methodologies and techniques for identifying training needs; C3. Implement training plans and define training objectives; C4. Plan and mobilize the resources necessary to carry out training; C5. Characterize the various pedagogical methods and techniques, describing their main advantages, limitations, and contexts of use; C6. Monitor the progress of the training process and make adjustments; C7. Evaluate the quality and effectiveness of training at various levels, using various methods, techniques, and tools.
  •   I. Professional training and organizations 1.1 Framework for the training process in organizations 1.2 Training as a strategic tool 1.3 Legislation 2. Professional training – concepts 2.1 Purposes and objectives of training 2.2 Types of professional training 2.3 Professional training terminology 3. Operational management of training 3.1 Diagnosis of training needs  3.2 Planning and design of training 3.3 Implementation of training programs 3.4 Evaluation of training results – timing, levels, and respective evaluation tools 4. Trainer and training context 4.1. Learning theories and processes in adult training 4.2. Best practices in the use of pedagogical methodologies and techniques 4.3 Communication and group facilitation in adult training 4.4Techniques for using training equipment 5.Training in a non-face-to-face context and the new roles of the trainer 5.1E-trainer and e-moderator 5.2Basic principles of e-moderation and e-training

  • A avaliação curricular será concretizada do seguinte modo: 
    - Trabalho de grupo (100%) 

    Em época de exame recurso/especial, será realizado um exame, o qual valerá 100% da nota final.
     
  • Semestral
  •   The unit promotes reflection on training as a strategic tool for human resource development, enabling students to identify training needs, design, implement, and evaluate training plans, select appropriate teaching methods, and monitor and evaluate the quality and effectiveness of training activities.

Fundamentals of Occupational Health and Safety

Category: Discipline
  • Freitas, L. C. (2018). Segurança e saúde do trabalho (ed. rev. e atual.). Lisboa, Portugal: Edições Sílabo. Moreira, A. (2016). Segurança e saúde no trabalho em ambiente de escritório (2.ª ed.). Lisboa, Portugal: LIDEL. Nunes, F. M. D. O. (2015). Segurança e higiene do trabalho: Manual técnico (ed. atual.). Amadora, Portugal: Texto Editores. Veiga, R., et al. (2018). Higiene, segurança, saúde e prevenção de acidentes de trabalho (ed. atual.). Lisboa, Portugal: Verlag Dashöfer.
  • Human Resources Management
  • 1211
  • 14747
  • Fundamentals of Occupational Health and Safety
  • ISLA Santarém1211-14747
  • 3
  • 5
  • 0
  • 25
  • Não
  • Português
  • Face-to-face:  1. Expository method: the defined program content is explored. In addition, the demonstrative method is used to present concrete examples of how the content can be applied. 2. Case study-based learning aimed at discussing and finding solutions to problems identified by students or proposed by the teacher. Independent: 3. Guided research proposed by the teacher to consolidate the topics under study and provide input for the practical work developed by students.
  • Mandatory
  • O1. Recognize potential risks in the workplace and work environment O2. Understand the historical, political, and social context of work in which the OHS function emerged O3. Identify key moments in the history of OHS within the framework of the ILO, the European Union, and Portugal O4. Characterize the current legal framework for OSH and the organization of prevention services in organizations and the right to redress. O5. Describe preventive risk control methodologies and techniques. O6. Understand the main concepts used in the field of OSH.
  • 1. Introduction to Occupational Health and Safety (OHS) conditions 1.1 Working and health conditions 1.2 Working environment 2. Legal framework for OHS in Portugal. 2.1 The legal framework for the promotion of occupational health and safety 2.1.1 Rights, duties and obligations of workers and employers 2.1.2 Organization of OHS Services 2.2 The regime for compensation for accidents at work and occupational diseases. 3. Introduction to preventive OHS techniques 3.1 Occupational safety 3.2 Occupational hygiene 3.3 Ergonomics 3.4 Occupational medicine 4. Glossary of OHS terminology

  • Com o objetivo de aumentar a taxa de sucesso, incentivam-se os estudantes a submeterem-se à avaliação contínua (a realizar no decorrer do semestre) que consiste:
    • Trabalho de grupo (40%) 
    • Teste final (60%).
    Avaliação final através de exame (100%)
  • Semestral
  • The course introduces the fundamentals of Occupational Health and Safety, addressing its historical evolution, the current legal framework, key concepts, occupational hazards, and preventive methodologies for identifying, assessing, and controlling risks in workplaces and environments.

Dissertation/Project/Internship

Category: Discipline
  • Business Management
  • 2772
  • 9806
  • Dissertation/Project/Internship
  • ISLA Santarém2772-9806
  • 2
  • 54
  • 1392
  • 25
  • Sim
  • Português
  • Anual

Infomation and Communication Technologies

Category: Discipline
  • - Dan, C. M. (2018). Cloud Computing - Theory and Practice. Morgan Kaufmann. - Frye, C. D. (2019). Microsoft excel step by step. Microsoft Press. - Lambert, J., & Cox, J. (2019). Microsoft word step by step. Microsoft Press. - Murray, K. (2015). Microsoft office 365. Microsoft Press.
  • Digital Marketing and Electronic Commerce
  • 6013
  • 10843
  • Infomation and Communication Technologies
  • ISLA Santarém6013-10843
  • 1
  • 5
  • 0
  • 25
  • Não
  • Português
  • Project-Based Learning (PBL) - Allows students to develop practical projects, applying the course content, stimulating critical thinking and problem-solving skills. Gamification - Use of challenges and rewards to motivate students, making learning more engaging. Online Collaborative Learning - Use of digital tools like Google Drive to promote group work and real-time collaboration.
  • Mandatory
  • The objectives of the course unit are as follows: Enable students to acquire knowledge of computing (hardware and software) from the perspective of both manager and user. Provide students with the fundamental knowledge and skills necessary for the correct use of information technologies in the context of their personal and professional activities. Offer students the opportunity to use virtual learning environments. Introduce the fundamentals of cloud computing. Present the main tools available on cloud computing platforms. By the end of the course unit, students should be able to: Apply techniques and select the most appropriate computer applications for each situation; Use synchronous and asynchronous communication tools; Use a cloud computing platform; Develop and insert content in collaborative computing and learning platforms
  • Operating Systems (Windows and Linux) - 3 hours Productivity and Storage Platform (Google Drive) - 3 hours Word Processor (Word) - 9 hours Headers and Footers Styles and Indexes Bibliography Management Spreadsheet (Excel) - 9 hours Formulas Functions Charts Fundamentals of Cloud Computing (AWS) - 9 hours Introduction to Cloud Computing Services Computing Services Analytics Services Database Services Development Tools Management Tools Storage Services Networking and Content Delivery Services Optional Modules (students choose one of the two) - 9 hours a. Internet of Things (IoT) b. Fundamentals of Cybersecurity

  • Descrição dos instrumentos de avaliação (individuais e de grupo) ¿ testes, trabalhos práticos, relatórios, projetos... respetivas datas de entrega/apresentação... e ponderação na nota final.

    Exemplo:

    Descrição

    Data limite

    Ponderação

    Testes de avaliação

     

    40%

    Portfolio

     

    10%

    Frequência

     

    50%

     

    Adicionalmente poderão ser incluídas informações gerais, como por exemplo, referência ao tipo de acompanhamento a prestar ao estudante na realização dos trabalhos; referências bibliográficas e websites úteis; indicações para a redação de trabalho escrito...

     
  • Semestral
  • The Information and Communication Technologies (ICT) course unit focuses on equipping students with the skills to effectively use digital technologies through a practical approach that includes the use of operating systems, productivity tools, and cloud computing platforms. The course covers the use of software and hardware from the perspective of both user and manager, addressing everything from operating system management to the application of collaborative tools and cloud computing solutions. The ICT course is essential for any study program that aims to train professionals capable of operating in a digital and technological environment, especially in management, marketing, informatics, and other fields where technological efficiency is crucial. Its relevance lies in the need to equip students with digital skills that are increasingly demanded by the job market, promoting digital literacy and the ability to adapt to new technological tools

Ground handling for passengers

Category: Discipline
  • Documentação da International Air Transport Association (IATA). • AHM - Airport Handling Manual • DGR – Dangerous Good Regulation • Live Animals Regulation • IATA Ground Operations Manual (IGOM) - IATA Documentação da ICAO - Diretiva 96/67/CE - Decreto Lei 275/99 - Regulação IATA 753 - Decreto Lei 58/2016
  • Tourism and Air Transport
  • 6608
  • 24308
  • Ground handling for passengers
  • ISLA Santarém6608-24308
  • 1
  • 4
  • 0
  • 25
  • Não
  • Português
  • .
  • Mandatory
  • The aim of this course is for students to acquire knowledge in the field of ground handling operational processes, as well as in the field of the ground handling business and market. Specifically, at the end of the course, students should be able to: - Understand and be able to relate the various ground handling operational processes that are deployed on the ground at the service of an aircraft (cabin cleaning services, catering, apron services, passenger service, maintenance, etc...); - Understand the ground handling business and market from the point of view of the different players, whether they are airports or airlines.  
  • 1. Introduction to scale assistance 2. Operational Areas 3. SGHA/SLA 4. European Directives and Environmental in Ground Handling Operations 5. Legal Framework /Directive 96/67/EC and Decree-Law 275/99 6. Human Factors 7. Large operators 8. Interface with airport infrastructures 9. Pricing 10. Safety and Security in Handling

  • Descrição dos instrumentos de avaliação (individuais e de grupo) ¿ testes, trabalhos práticos, relatórios, projetos... respetivas datas de entrega/apresentação... e ponderação na nota final.

    Exemplo:

    Descrição

    Data limite

    Ponderação

    Frequência escrita

     

    40%

    Trabalho prático

     

    60%

    (...)

     

     

     

    Adicionalmente poderão ser incluídas informações gerais, como por exemplo, referência ao tipo de acompanhamento a prestar ao estudante na realização dos trabalhos; referências bibliográficas e websites úteis; indicações para a redação de trabalho escrito...

     
  • Semestral
  • .
  1. Digital Systems
  2. Information, Communication and Negotiation Techniques
  3. Dissertation
  4. Marketing Principles

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