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Infomation and Communication Technologies

Details
Category: Discipline
  • - Dan, C. M. (2018). Cloud Computing - Theory and Practice. Morgan Kaufmann. - Frye, C. D. (2019). Microsoft excel step by step. Microsoft Press. - Lambert, J., & Cox, J. (2019). Microsoft word step by step. Microsoft Press. - Murray, K. (2015). Microsoft office 365. Microsoft Press.  
  • Quality, Environment and Safety Management
  • 1993
  • 10843
  • Infomation and Communication Technologies
  • ISLA Santarém1993-10843
  • 1
  • 5
  • 0
  • 25
  • Não
  • Português
  • Project-Based Learning (PBL) - Allows students to develop practical projects, applying the course content, stimulating critical thinking and problem-solving skills. Gamification - Use of challenges and rewards to motivate students, making learning more engaging. Online Collaborative Learning - Use of digital tools like Google Drive to promote group work and real-time collaboration.
  • Mandatory
  • Enable students to acquire knowledge of computing (hardware and software) from the perspective of both manager and user. Provide students with the fundamental knowledge and skills necessary for the correct use of information technologies in the context of their personal and professional activities. Offer students the opportunity to use virtual learning environments. Introduce the fundamentals of cloud computing. Present the main tools available on cloud computing platforms. Apply techniques and select the most appropriate computer applications for each situation; Use synchronous and asynchronous communication tools; Use a cloud computing platform; Develop and insert content in collaborative computing and learning platforms.
  • Operating Systems (Windows and Linux) - 3 hours Productivity and Storage Platform (Google Drive) - 3 hours Word Processor (Word) - 9 hours Headers and Footers Styles and Indexes Bibliography Management Spreadsheet (Excel) - 9 hours Formulas Functions Charts Fundamentals of Cloud Computing (AWS) - 9 hours Introduction to Cloud Computing Services Computing Services Analytics Services Database Services Development Tools Management Tools Storage Services Networking and Content Delivery Services Optional Modules (students choose one of the two) - 9 hours a. Internet of Things (IoT) b. Fundamentals of Cybersecurity
  • Descrição dos instrumentos de avaliação (individuais e de grupo) ¿ testes, trabalhos práticos, relatórios, projetos... respetivas datas de entrega/apresentação... e ponderação na nota final.

    Exemplo:

    Descrição

    Data limite

    Ponderação

    Testes práticos de avaliação

     

    40%

    Portfolio

     

    10%

    Frequência

     

    50%

     

    Adicionalmente poderão ser incluídas informações gerais, como por exemplo, referência ao tipo de acompanhamento a prestar ao estudante na realização dos trabalhos; referências bibliográficas e websites úteis; indicações para a redação de trabalho escrito...

     

  • Semestral
  • The Information and Communication Technologies (ICT) course unit focuses on equipping students with the skills to effectively use digital technologies through a practical approach that includes the use of operating systems, productivity tools, and cloud computing platforms. The course covers the use of software and hardware from the perspective of both user and manager, addressing everything from operating system management to the application of collaborative tools and cloud computing solutions. The ICT course is essential for any study program that aims to train professionals capable of operating in a digital and technological environment, especially in management, marketing, informatics, and other fields where technological efficiency is crucial. Its relevance lies in the need to equip students with digital skills that are increasingly demanded by the job market, promoting digital literacy and the ability to adapt to new technological tool.

Process Analysis and Modelling

Details
Category: Discipline
  • Harmon, P. (2019). Business process change: A business process management guide for managers and process professionals (4th ed.). Morgan Kaufmann. Iberogestão. (2020). Gestão por processos. Lisboa: Iberogestão. Reis, F. L. (2020). Informação e gestão de processos de negócio. Coimbra: Almedina. Vom Brocke, J., & Mendling, J. (Eds.). (2018). Business process management cases: Digital innovation and business transformation. Springer.  
  • Business Processes and Operations Management
  • 1860
  • 16612
  • Process Analysis and Modelling
  • ISLA Santarém1860-16612
  • 3
  • 5
  • 0
  • 25
  • Não
  • Português
  • Face-to-face: 1. Expository method: the defined program content is explored. In addition, the demonstrative method is used to present concrete examples of how the content can be applied. 2. Laboratory practice: based on the Problem-Based Learning (PBL) methodology, aiming to find solutions to problems identified by students or proposed by the teacher. Independent: 3. Guided research proposed by the teacher, aiming to consolidate the topics under study and providing input for the practical work developed by students.
  • Mandatory
  • Ojectives: O1. Describe and explain the context that underlies the development of new models and business processes supported by information and communication technologies; O2. Explain the benefits of managing organizations oriented to describe the main processes and regulatory frameworks and reference models; O3. Identify and design the processes of an organization from the business model of the organization; O4. Enumerate, explain and apply the main methodologies, techniques and tools to support the modeling and analysis of processes in an organization; O5. Specify information systems to support the execution and management of business processes from the respective models. C1. Understand the various tools for modeling business processes and integrate them in the design and development of business processes of an organization; C2. Planning, designing and implementing systems to support implementation and management of business processes from the respective models.
  • 1. Concepts and foundations 1.1 Models and processes 1.2 Background and strategic importance 2. Management systems-oriented processes: reference standards and reference models 3. Identification and modeling of processes and services. 3.1 Methods of representation and process documentation 3.2 VSM (Value Stream Map) 3.3 Examples of application cases 3.4 Model 'as-is' and model 'to-be' 4. Specification of information systems supporting the implementation and management of processes and services 5. Management processes 5.1 Models, techniques and tools 5.2 Implementation of processes and customer interaction 5.3 Improvement and performance management 6. Systems and solutions to support process execution 6.1 Workflow Management Systems 6.2 Systems document management and content management systems
  • A avaliação curricular será concretizada através 2 momentos de avaliação: trablho em Grupo (Projeto), com componentes teórica e prática, valendo 50% da nota final (1º momento de avaliação) e uma frequência valendo 500% (2º momento de Avaliação). Estes momentos retratarão o ponto de situação de cada grupo de trabalho com base na metodologia referida (PBL) 
    Caso a não obtenção de avaliação durante o período curricular, a avaliação final compreende a realização de um exame escrito (100%).

  • Semestral
  • The course covers the modeling and management of business processes supported by information technologies, exploring methodologies, tools, and systems that enable the design, analysis, and implementation of organizational processes aligned with business models and strategic objectives.

Ergonomics

Details
Category: Discipline
  • AMARAL, Ana et alii, Semana Europeia 2000: Prevenção das perturbações músculo-esqueléticas, Lisboa, IDICT, 2000  CABEÇAS, José Miguel e GRAÇA, Luís, Avaliação das condições de trabalho em postos de caixa de supermercados, Lisboa, IDICT, 2001  FONSECA, António et alii, Concepção dos locais de trabalho: Guia de Apoio, Lisboa, IDICT, 1998  GRANDJEAN, Etienne -Manual de Ergonomia: adaptando o trabalho ao homem, 1997, Artes Médicas MARTINS, José A. Lomba, Ergonomia, euro-empresa e nova gestão, 1991, Universidade Portucalense MONTMOLLIN, Maurice de, A ergonomia, 1995, Instituto Piaget
  • Engineering Work Safety
  • 1210
  • 147
  • Ergonomics
  • ISLA Santarém1210-147
  • 2
  • 7
  • 0
  • 25
  • Não
  • Português
  • Face-to-face: 1. Brief presentation of fundamental concepts followed by classroom discussion with student participation. 2. Learning based on case studies and approaches to complex problems, and other approaches focused on critical reflection and group discussion. Independent: 3. Supplementary work/research guided by the instructor to consolidate the topics under study and provide input for the practical work developed by students.
  • Mandatory
  • The objectives of the curricular unit are: O1. Identify basic concepts of ergonomics. O2. Describe the evolution of the discipline and its current outlook. O3. Distinguish ergonomic approaches Francophone and Anglo-Saxon. O4. Distinguish prescribed work of actual work, the task of designing and implementing activities. O5. Define the main lines of application of ergonomics. O6. To characterize the ergonomic intervention in processing the work itself, through an inductive analysis of bottom-up. O7. Undertake an ergonomic analysis of human error. O8. To characterize the ergonomic intervention methodology, identifying the role of representations in and for action. O9. Clearly distinguish the concepts of ergonomics and how to apply them and deepen them in their practical work.
  • 1.Ergonomics concept, objectives and methodology of the study; 2.Milestones evolutionary Ergonomics 3.Anthropometry 4.Design jobs; 5.design of work equipment, 6.man-machine interface; 7.Environmental factors of nuisance; 8.lighting systems, prevention and protection, 9.basic parameters of sizing systems for artificial lighting criteria for the maintenance, 10.cleaning of the lighting system, 11.lighting levels recommended; 12.technical standards work with display screens; 13.risks, Prevention and protection, legislation, 14.organization of work: concepts, methodology and criteria for risk assessment.
  • Avaliação contínua (a realizar no decorrer do semestre) que consiste:
    - Exercícios em aula (portfólio) (15%)
    - Trabalho de grupo (45%) 
    - Teste individual (40%).
    Avaliação final através de exame (100%)

  • Semestral
  • The course introduces ergonomics as a multidisciplinary science focused on the human operator, bringing together contributions from the biological, social, and engineering sciences to analyze work and promote conditions that simultaneously improve performance, health, and quality of life in the workplace.

General Principles of Computing

Details
Category: Discipline
  • Antunes, M. & Rodrigues (2018). Introdução à Cibersegurança. FCA. Marinescu, D. (2018). Cloud Computing - Theory and Practice. Morgan Kaufmann. Frye, C. D. (2019). Microsoft excel step by step. Microsoft Press. Lambert, J., & Cox, J. (2023). Microsoft Office step by step (Office 2021 e Microsoft 365). Microsoft Press.
  • Tourism Management (ISLA Santarém)
  • 2340
  • 12963
  • General Principles of Computing
  • ISLA Santarém2340-12963
  • 1
  • 5
  • 0
  • 25
  • Não
  • Português
  • Face-to-face: 1. Expository method: Brief presentation of the defined program content. In addition, the demonstrative method is used to present concrete examples of the application of the content. 2. Laboratory practice: based on the Problem-Based Learning (PBL) methodology, aiming to find solutions to problems identified by students or proposed by the teacher. Independent: 3. Guided research proposed by the teacher, aiming to consolidate the topics under study and providing input for the practical work developed by students.
  • Mandatory
  • O1. Enable the acquisition of computer knowledge (hardware and software) from a manager and user perspective; O2. Provide the fundamental knowledge and skills necessary for the correct use of computer technologies in the context of personal and professional activities; O3. Provide the possibility of using productivity and storage platforms and cloud computing; O4. Provide the acquisition of knowledge and skills on cybersecurity. At the end of the course, students should be able to: C1. Select the most appropriate computer applications for each situation and use them efficiently and productively; C2. Develop and insert content into collaborative computing and learning platforms; C3. Master the fundamental concepts of cybersecurity by incorporating behaviors, standards, and techniques that are essential for data and information protection into their personal and professional activities. 
  • 1. Operating Systems (Windows and Linux) 2. Principles of computer operation 3. Productivity and storage platform (Google Drive) 4. Graphic presentation tool (PowerPoint) 5. Word processor (Word) 6. Reference manager (Mendeley/Zotero) 7. Spreadsheet (Excel) 8. Cybersecurity fundamentals (Cisco Academy) 9. Generative AI, automation, productivity tools, and cybersecurity associated with the use of AI.
  • A avaliação em regime curricular é composta pela realização de um exercício de avaliação direcionado para a componente teórica da unidade curricular e por três exercícios práticos desenvolvidos no período de aulas, sendo pelo menos dois deles realizados individualmente. Cada um dos elementos de avaliação tem a seguinte ponderação: exercício teórico 30%, exercícios práticos 70%.

    A avaliação em regime final é orientada pelos mesmos objetivos e baseia-se num exame (100%) integrando a componente teórica e a componente prática da unidade curricular.

  • Semestral
  • In this course, students develop skills in computer science (hardware, software, productivity, and cloud computing) and cybersecurity, learning how to use technologies efficiently and safely in their personal and professional activities, with appropriate selection of applications and adoption of good data protection practices.

Portuguese Language

Details
Category: Discipline
  • Dicionário Editora da Língua Portuguesa (2014). Porto Editora Amorim, C., Sousa, C. (2013). Gramática da Língua Portuguesa. Areal Editores. Silva, Paulo Nunes da Silva (2020). Manual de técnicas de expressão e comunicação. Lisboa: Universidade Aberta.
  • Artificial Intelligence
  • 7052
  • 4399
  • Portuguese Language
  • ISLA Santarém7052-4399
  • 1
  • 4
  • 0
  • 25
  • Não
  • Português
  • In attendence: 1- Theoratical/practical classes: presentation of concepts; discussion of programme contents; textual interpretation; resolution of grammatical and lexical exercises using digital tools (RED). 2- Practical classes: conversational situations; simulation of real situations; discussion of topics; brainstormings; researching information and presenting/discussion it, using digital tools (AI); solving exercises either in an intranet environment or using paper suport. Autonomous: 3- Inverted classroom dynamics with information research  for application in the classroom context. 4- Consolidation of the contents taught in class by researching additional information and solving exercises on the different themes and contents.
  • Mandatory
  • Nothing to declare.
  • Nothing to declare.
  • Descrição dos instrumentos de avaliação (individuais e de grupo) ¿ testes, trabalhos práticos, relatórios, projetos... respetivas datas de entrega/apresentação... e ponderação na nota final.

    Exemplo:

    Descrição

    Data limite

    Ponderação

    Teste de avaliação/Frequência

    05-01-2026

    60%

    Trabalho

    17-11-2025

    40%

    (...)

     

     

     

    Adicionalmente poderão ser incluídas informações gerais, como por exemplo, referência ao tipo de acompanhamento a prestar ao estudante na realização dos trabalhos; referências bibliográficas e websites úteis; indicações para a redação de trabalho escrito...

     

  • Semestral
  • Nothing to declare.
  1. Management Systems of Quality and Environment
  2. Safety at Work
  3. Manufacturing Processes and Materials Technology
  4. Law and Legislation in Tourism

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