Management Systems of Quality and Environment

Category: Discipline
  • Lopes, Albino (2007). Manual da Gestão da Qualidade. Editora RH. Normas NP EN ISO 14001 Normas NP EN ISO 9001 Pinto, Abel (2012). Sistemas de Gestão Ambiental - Guia para a sua implementação. Edições Silabo. Soares, I. Pinto, A. (2009). Sistemas de Gestão da Qualidade. Edições Sílabo. Vários (2011). Gestão Ambiental e Sustentabilidade, Verlag Dashöfer.  
  • Quality, Environment and Safety Management
  • 1993
  • 13846
  • Management Systems of Quality and Environment
  • ISLA Santarém1993-13846
  • 1
  • 5
  • 0
  • 25
  • Não
  • Português
  • As metodologias de ensino baseiam-se em metodologias ativas, em particular estudo de caso e aprendizagem baseada em projetos e problemas reais. Estas metodologias geram a necessidade de diagnóstico, discussão e recomendação de sugestões (exercícios teóricos e práticos). Procura-se facultar aos competências práticas de pesquisa, análise e desenvolvimento de estudos seguindo as regras do trabalho científico (resolução de problemas).
  • Mandatory
  • The objectives of the discipline are: - Present the concepts and techniques associated with quality management; - Develop and implement a quality management system; - Apply the requirements of quality management systems; - Apply the requirements of the Quality Management System, based on the normative reference NP EN ISO 9001, demonstrating mastery of the requirements considered critical; - Introduce environmental management systems; - Apply the requirements of an Environmental Management System, based on the normative reference NP EN ISO 14001, demonstrating mastery of the requirements considered critical.
  • Os conteúdos programáticos permitirão aos estudantes apreender os conceitos mais relevantes e congecer os requisitos para a implementação dos sistemas de gestão da qualidade e do ambiente, bem como utilizar técnicas para a implementação dos sistemas GQA e melhoria continua dos processo produtivos nestes dois âmbitos.

  • A aquisição de conhecimentos é aferida por frequência. O desenvolvimento de competências é aferido através da resolução, em grupo, de um trabalho prático de grupo..

    Exemplo:

    Descrição

    Data limite

    Ponderação

    Teste de avaliação

    12-01-2026

    50%

    Trabalho prático (Grupo)

    07-01-2026

    50%

    (...)

     

     

     

    A realização  do trabalho pático decorrerá em grande parte em sala de aula com orientação do docente, será facultado as referências bibliográficas e websites úteis, assim como, indicações para a redação de trabalho escrito (template).

     
  • Semestral
  • This curricular unit aims to provide its participants with knowledge about quality and environmental standards (ISO 9001 and ISO 14001) that enable them to identify, apply and verify the requirements of quality and environmental standards in systems management, know how to diagnose needs in the context of quality and environment, recommend changes and develop continuous improvement in these two areas.

Safety at Work

Category: Discipline
  • Freitas, L. C. (2018). Segurança e saúde do trabalho (ed. rev. e atual.). Lisboa, Portugal: Edições Sílabo. Moreira, A. (2016). Segurança e saúde no trabalho em ambiente de escritório (2.ª ed.). Lisboa, Portugal: LIDEL. Nunes, F. M. D. O. (2015). Segurança e higiene do trabalho: Manual técnico (ed. atual.). Amadora, Portugal: Texto Editores. Veiga, R., et al. (2018). Higiene, segurança, saúde e prevenção de acidentes de trabalho (ed. atual.). Lisboa, Portugal: Verlag Dashöfer.
  • Business Processes and Operations Management
  • 1860
  • 12977
  • Safety at Work
  • ISLA Santarém1860-12977
  • 3
  • 5
  • 0
  • 25
  • Não
  • Português
  • Face-to-face: 1. Expository method: the defined program content is explored. In addition, the demonstrative method is used to present concrete examples of how the content can be applied. 2. Case study-based learning aimed at discussing and finding solutions to problems identified by students or proposed by the teacher. Independent: 3. Guided research proposed by the teacher to consolidate the topics under study and provide input for the practical work developed by students.
  • Mandatory
  • O1. Recognize potential risks in the workplace and work environment O2. Understand the historical, political, and social context of work in which the OHS function emerged O3. Identify key moments in the history of OHS within the framework of the ILO, the European Union, and Portugal O4. Characterize the current legal framework for OSH and the organization of prevention services in organizations and the right to redress. O5. Describe preventive risk control methodologies and techniques. O6. Understand the main concepts used in the field of OSH.
  • 1. Introduction to occupational safety and health 1.1 Working and health conditions 1.2 Working environment 2. Legal framework of occupational safety and health in Portugal. 2.1 The legal framework for the promotion of occupational safety and health 2.1.1 Rights, duties and obligations of workers and employers 2.1.2 Organization of occupational safety and health Services 2.2 The system of compensation for accidents at work and occupational diseases. 3. Introduction to occupational safety and health preventive techniques 3.1 Work safety 3.2 Hygiene of work 3.3 Ergonomics 3.4 Occupational medicine 4. Glossary of occupational safety and health terminology.

  • Com o objetivo de aumentar a taxa de sucesso, incentivam-se os estudantes a submeterem-se à avaliação contínua (a realizar no decorrer do semestre) que consiste:
    • Trabalho de grupo (40%) 
    • Teste final (60%).
    Avaliação final através de exame (100%)
  • Semestral
  • The course introduces the fundamentals of Occupational Health and Safety, addressing its historical evolution, legal framework, key concepts, occupational hazards, and preventive methodologies for identifying, assessing, and controlling risks in workplaces and environments.

Manufacturing Processes and Materials Technology

Category: Discipline
  • Ashby, M. F. (2017). Materials selection in mechanical design (5th ed.). Oxford, United Kingdom: Butterworth Heinemann. Callister, W. D., Jr., & Rethwisch, D. G. (2021). Ciência e engenharia de materiais: Uma introdução (últ. ed. port.). Rio de Janeiro, Brasil: LTC. Davim, J. P. (2008). Princípios da maquinagem (2.ª ed.). Porto, Portugal: Publindústria. ISBN 978 972 8953 24 9. Groover, M. P. (2016). Fundamentals of modern manufacturing: Materials, processes, and systems (6th ed.). Hoboken, NJ: Wiley. Real, L. E. P. (2007). Física e química dos materiais: Uma introdução à ciência dos materiais. Lisboa, Portugal: LNEC. ISBN 978 972 49 2106 8.  
  • Engineering Work Safety
  • 1210
  • 12982
  • Manufacturing Processes and Materials Technology
  • ISLA Santarém1210-12982
  • 2
  • 7
  • 0
  • 25
  • Não
  • Português
  • In-person: 1. Hybrid and interactive classes, with computer-aided design (CAD) software and 3D modeling platforms that allow you to visualize projects realistically.  2. Case studies and practical projects encourage the identification of risks in technical plans and facilities. 3. Augmented reality and digital simulations facilitate the analysis of complex scenarios, promoting preventive decisions.  4. Debates, peer review, and digital portfolios stimulate critical thinking, communication, and teamwork.  Independent: 5. Teacher-guided research/supplementary work aimed at consolidating the topics under study and providing input for the practical work developed by students.
  • Mandatory
  • O1. Provide students with basic training in the area of Manufacturing Processes and Materials Technology, enabling them to integrate theoretical knowledge directly or indirectly related to the subjects taught.  O2. To familiarize students with the equipment, materials, and processes used in manufacturing and the main risks associated with them.  O3. To foster students' ability to select and interpret relevant information through coursework and their communication and argumentation skills through the presentation and discussion of said coursework.
  • 1. Introduction to manufacturing processes and the most important components of management in productive environments (quality management, environmental management, safety management and occupational health, energy management, maintenance management), Statistical Process Control (SPC). 2. Transformation processes of metallic materials 2.1. Mechanical processing of metallic materials (cutting, bending, forming, machining); 1 Thermal processes (autogenous welding and brazing, thermal cutting); 2 Transformation processes of polymeric materials, ceramics and glass. 3 Production processes of chemicals. 4 Production processes in manufacturing of wood. 5 Lines and assembly processes.

  • Avaliação contínua (a realizar no decorrer do semestre) que consiste:
    - Exercícios em aula (portfólio) (70%)
    - Teste individual (30%).
    Avaliação final através de exame (100%)
  • Semestral
  • The course introduces manufacturing processes and materials technologies (metals, polymers, ceramics, composites), relating material selection, performance, and safety, and enabling the Occupational Safety Engineer to analyze processes, identify hazards, assess risks, and propose preventive measures in an industrial context.

Law and Legislation in Tourism

Category: Discipline
  • Ascensão, J. (2017). O Direito - Introdução e Teoria Geral (13.ª ed.). Coimbra: Almedina. Patrício, M. (2019). Direito do Turismo e Alojamento Turístico (2.ª ed.). Coimbra: Almedina. Quintas, P. (2020). Legislação Turística Anotada (9.ª ed.). Coimbra: Almedina. Código Civil Português (versão atualizada). Constituição da República Portuguesa (versão atualizada).  
  • Tourism Management (ISLA Santarém)
  • 2340
  • 16448
  • Law and Legislation in Tourism
  • ISLA Santarém2340-16448
  • 1
  • 4
  • 0
  • 25
  • Não
  • Português
  • On-site: Theoretical-practical teaching: Presentation of concepts and discussion of syllabus contents. Laboratory practice: Critical analysis of case studies related to the legal nature of tourism businesses. Simulated practice: Scenarios and activities enabling students to explore real-world situations and solve tourism-related problems, applying the fundamental concepts presented and developing practical skills in addressing legal issues concerning tourism enterprises and visitors, through collaborative learning. Independent study: Consolidation of classroom content through additional research on the topics covered and the development of supplementary work related to solving concrete problems and group dynamics.
  • Mandatory
  • Understand the general notions of Law, its functions, sources and framework within the Rule of Law. Identify the sovereign bodies and the legislative process. Know the institutional and legal framework of the tourism sector in Portugal. Recognise the main legal regimes applicable to tourism activities. Understand the multi-level structure of tourism legislation (international, national and sectoral). Interpret legal rules applicable to tourism. Apply legal concepts to practical situations (contracts, liability, licensing). Integrate legal compliance into tourism management, valuing consumer protection and sector sustainability.
  • 1. General Notions of Law 1.1 Law: Preliminary Concepts 1.2 Law and the State 1.3 Sources of Law 1.4 Divisions of Law 1.5 Legal Relationship 1.6 Legal Rule 1.7 Sovereign Bodies and the Legislative Process 2. Conceptual and Administrative Framework of the Legislative Process a. Concepts and Definitions b. Assembly of the Republic c. Government d. President of the Assembly of the Republic 3. Organic Law of the Ministry of Economy 4. Framework Law of Tourism 5. National Tourism Register * RNAAT, RNAVT 6. Other Complementary Instruments to Tourism Legislation * Legal Framework for Urbanisation and Building (RJUE) * Legal Framework for Tourism Public Utility Status * Civil Code (contracts and civil liability) * Tourism PIN Projects * Complaints Book * Accessibility Requirements 7. Tourism Legislation 7.1 International, National and Sectoral Scope 8. Legal Framework of Tourism Activity 9. Tourism Contracts 10. Civil Liability

  • Descrição dos instrumentos de avaliação (individuais e de grupo) ¿ testes, trabalhos práticos, relatórios, projetos... respetivas datas de entrega/apresentação... e ponderação na nota final.

    Exemplo:

    Descrição

    Data limite

    Ponderação

    Teste de avaliação

    dd-mm-yyyy

    40%

    Portfolio

    dd-mm-yyyy

    20%

    Trabalho Prático Final

     

    40%

     

    Adicionalmente poderão ser incluídas informações gerais, como por exemplo, referência ao tipo de acompanhamento a prestar ao estudante na realização dos trabalhos; referências bibliográficas e websites úteis; indicações para a redação de trabalho escrito...

     
  • Semestral
  • #

Applied Artificial Intelligence

Category: Discipline
  • Poole, D. L., & Mackworth, A. K. (2024). Artificial Intelligence: foundations of computational agents. Cambridge University Press. Russell, S. J., & Norvig, P. (2021). Artificial intelligence: a modern approach. Pearson. Teoh, T. T., & Rong, Z. (2022). Artificial intelligence with python. New York: Springer. Lee, K. F. (2019). Inteligência artificial. Globo livros.
  • Artificial Intelligence
  • 7052
  • 26663
  • Applied Artificial Intelligence
  • ISLA Santarém7052-26663
  • 1
  • 6
  • 0
  • 25
  • Não
  • Português
  •   
  • Mandatory
  •   
  •    

  • Os instrumentos de avaliação são uma frequência e um projeto. No projeto engloba um produto entregue no moodle que será analisado pelo docente e uma apresentação e entrega. As datas para a realização e entrega dos mesmos são disponibilizadas no moodle.

    Descrição

    Data limite

    Ponderação

    Frequência

    dd-mm-yyyy

    50%

    Projeto **

    dd-mm-yyyy

    50%

    Exame

    dd-mm-yyyy

    100%

    Nota: Individual e em grupo**

     
  • Semestral
  •   
  1. Organization and Management
  2. Business Strategy and Planning
  3. Organizational Management
  4. Research Methods

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