- Details
- Category: Discipline
- BS OHSAS 18001. (2007). Occupational Health and Safety Management (OHS). London, UK: BSI Cerqueira, J. P., & Martins, M. C. (2005). Auditorias de Sistemas de Gestão. Rio de Janeiro, Brasil: Qualitymark NP EN ISO 14001. (2015). Sistemas de gestão ambiental: requisitos e linhas de orientação para a sua utilização (ISO 14001: 2015). Caparica, Portugal: Instituto Português da Qualidade NP EN ISO 19011. (2019). Linhas de orientação para auditorias a sistemas de gestão (ISO 19011: 2018). Caparica, Portugal: Instituto Português da Qualidade NP EN ISO 9001. (2015). Sistemas de gestão da qualidade: requisitos (ISO 9001: 2015). Caparica, Portugal: Instituto Português da Qualidade NP EN ISO 45001 (2019). Sistemas de gestão da segurança e saúde no trabalho:Requisitos e orientação para a sua utilização (ISO 45001:2018). IPQ Seiffert, M. E. B. (2013). Auditoria de sistemas de gestão: princípios, procedimentos e práticas com ênfase nas normas ISO (9001, 14001, 22000) e OHSAS 18001. Brasília, Brasil: Atlas
- Quality, Environment and Safety Management
- 1993
- 15507
- Management Systems Audits
- ISLA Santarém1993-15507
- 2
- 5
- 0
- 25
- Não
- Português
- .
- Mandatory
- .
- .
Descrição dos instrumentos de avaliação (individuais e de grupo) ¿ testes, trabalhos práticos, relatórios, projetos... respetivas datas de entrega/apresentação... e ponderação na nota final.
Exemplo:
Avaliação curricular:
Descrição
Data limite
Ponderação
Teste de avaliação
12-01-2026
80%
Exercício
04-01-2026
20%
Avaliação
Existem quatro possibilidades de avaliação: (i) Avaliação curricular (Época normal); (ii) Avaliação final (Época normal); (iii) Época de recurso, e; (iv) Época especial.
A avaliação curricular é constituída por duas componentes: (i) realização de um teste escrito com a ponderação de 80%; (ii) realização de exercício com a ponderação de 20%.
A avaliação final, a avaliação na Época de recurso e a avaliação na Época especial são concretizadas através da realização de um teste escrito com a ponderação de 100%.
A escala de avaliação é de 0 a 20 valores.
Terá aprovação o/a estudante que obtenha uma classificação mínima de 10 valores.
Adicionalmente poderão ser incluídas informações gerais, como por exemplo, referência ao tipo de acompanhamento a prestar ao estudante na realização dos trabalhos; referências bibliográficas e websites úteis; indicações para a redação de trabalho escrito...
- Semestral
- The inclusion of the Management Systems Audits curricular unit in the curriculum is crucial given the current complexity of organizations and the need for a transition to sustainability. Auditing management systems is essential for continuous improvement, identifying risks and opportunities, ensuring compliance with standards and regulations, and for strategic decision-making. The Management Systems Audits curricular unit encompasses a set of interconnected dimensions, namely interpersonal perception and the communication process, techniques for increasing communication effectiveness, and written communication. It utilizes international models that provide guidance on management systems audits, including auditing principles, managing an audit program, and conducting management systems audits, as well as guidance on assessing the competency of individuals involved in the audit process.
- Details
- Category: Discipline
- Almeida, M. A. (2021). Teoria Geral do Direito Administrativo, 8.ª ed. Coimbra: Almedina. Brito, M. N. de (2022). Introdução ao Estudo do Direito – 3.ª Edição. Lisboa: AAFDL. Justo, A. S. (2020). Introdução ao Estudo do Direito, 11.ª ed. Coimbra: Petrony. Martinez, P. R. (2021). Introdução ao Estudo do Direito, 2.ª ed. Lisboa: AAFDL.
- Commercial Management
- 1937
- 177
- Introduction to Law
- ISLA Santarém1937-177
- 1
- 5
- 0
- 25
- Não
- Português
- Face-to-face Short presentations are used to introduce fundamental concepts, immediately followed by moments of interaction with students through guided discussion, analysis of practical cases, and reading/interpretation of legal regulations, in order to promote meaningful and contextualized learning. Independent work Students are encouraged to explore the topics covered in class in greater depth through guided reading of legislation and supporting materials, as well as through the independent resolution of practical cases, which will then be discussed and clarified in the face-to-face sessions.
- Mandatory
- O1. Understand the fundamental concepts of law, recognizing its role in regulating social relations and framing professional activity. O2. Identify and explain the main elements of the concept of law and the structure of the legal system, including its sources, the validity of norms, and the criteria for applying the law in time and space. O3. Develop the ability to interpret and integrate legal norms, correctly applying methods of interpreting the law in the resolution of specific situations. O4. Characterize the legal relationship, identifying its essential elements and its place within the legal system. O5. Describe the basic principles of the Law of Obligations, recognizing the main categories of obligations and their role in legal life. O6. Analyze the contract as a source of obligations, identifying its essential elements, validity requirements, and legal consequences.
- 1. Notion of law; 2. Elements of the law; 3. Analysis of the structure of the legal system; 4. Sources of law and observance of standards; 5. Interpretation and integration of law; 6. Law enforcement in time and space; 7. Characterization of the legal relationship and its context; 8. Analysis of the general law of obligations; 9. Study and analysis of the sources of special obligations: the contract.
A avaliação curricular será concretizada através da realização de 2 testes escritos individuais (50% de ponderação cada um), ambos obrigatórios.
A avaliação final será realizada através de exame final (100%).- Semestral
- The course provides an understanding of the fundamental concepts of law, the structure of the legal system, and its sources, developing the ability to interpret and apply legal norms, characterize legal relationships, and analyze contracts and obligations in the context of legal life and professional activity.
- Details
- Category: Discipline
- Blanchard, P. N., & Thacker, J. W. (2019). Effective Training: Systems, Strategies, and Practices (6th ed.). Pearson. Cardim, J. (2012) Gestão da Formação nas Organizações. A formação na prática e na estratégia das organizações. Lidel. Miller, K., & Wood, R. (2023). Managing Training and Development (9th ed.). Oxford University Press Southern Africa. Noe, R. A. (2020). Employee training and development (8th ed.). New York, NY: McGraw Hill Education. Picado, Luís & Lopes, Albino (2010). Conceção e Gestão da Formação Profissional Contínua, Edições Pedago.
- Engineering Work Safety
- 1210
- 3440
- Training Design and Management
- ISLA Santarém1210-3440
- 2
- 3
- 0
- 25
- Não
- Português
- In-person: 1. Theoretical-practical classes with brief presentations followed by individual exercises, analysis of mini-cases, and short formative tests. 2. Case study-based learning. 3. Practical sessions with simulations and role plays that reproduce authentic situations related to the course unit, directly preparing students for the assessment simulation. Independent work: 4. Guided independent study (readings, worksheets, quizzes) for conceptual consolidation and individual application skills.
- Mandatory
- O1. This unity has as main objective to enable the student moments of discussion and reflection on the role of training as a strategic tool in the development of human resources in organizations. At the end of the semester students should be able to: C1. Develop, implement and evaluate training interventions; C2. Apply the methodologies and techniques for identification of training needs for the different audiences of an organization; C3. To implement training plans and setting training objectives; C4. Plan and mobilize the resources needed to implement the training; C5. Characterize the various methods and pedagogical techniques, describing the main advantages, limitations and contexts of use; C6. Monitor the progress of the training process and make adjustments; C7. Evaluate the quality and effectiveness of training at various levels, through various methods, techniques and instruments.
- 1. Professional training and organizations .1. Framework for the training process in organizations .2. Training as a strategic management tool .3. Legislation 2. Professional training – concepts .1. Purposes and objectives of training .2. Types of professional training .3 Terminology of professional training 3. Operational management of training .1 Needs assessment .2 Planning and design .3. Program implementation .4 Evaluation of results – timing, levels, and respective evaluation tools 4. The trainer and the training context .1. Learning theories and processes in adult training .2. Best practices in the use of teaching methodologies and techniques .3 Communication and group facilitation in adult training .4 Techniques for using training equipment 5. Training in a non-face-to-face context and the new roles of the trainer .1 The e-trainer and the e-moderator .2 Basic principles of e-moderation and the e-trainer
A avaliação curricular será concretizada do seguinte modo:
- Trabalho de grupo (100%)Em época de exame recurso/especial, será realizado um exame, o qual valerá 100% da nota final.
- Semestral
- The course promotes reflection on training as a strategic tool in organizations, developing skills to diagnose needs, design, plan, implement, monitor, and evaluate training interventions, choosing appropriate teaching methods and mobilizing resources to ensure effectiveness and continuous improvement of training.
- Details
- Category: Discipline
- Caiado, António Pires (2020), Contabilidade Analítica e de Gestão, Áreas Editora. Coelho, Maria-Hélder Martins (2019). Contabilidade Analítica Cálculo e análise de custos para a gestão. Vida Económica Drury, J.C. (2023), Management and Cost Accounting, International Thompson Business Press. Martins, Maria Manuela (2023). Contabilidade de Gestão Casos Práticos.Editora d'Ideias
- Tourism Management (ISLA Santarém)
- 2340
- 499
- Analytical and Management Accounting
- ISLA Santarém2340-499
- 2
- 6
- 0
- 25
- Não
- Português
- In-person: 1. Theoretical-practical classes focused on problem/case solving in small groups, with plenary discussion and summary by the teacher (active methodologies). 2. Regular use of short written formative tests (on paper or online) with immediate feedback. Independent: 3. Consolidation of the content taught in class through additional research on the different topics and content covered and the development of complementary work.
- Mandatory
- O1. Recognize the importance of cost accounting as an information system; O2. Identify the models and objectives of cost accounting; O3. Present the different types of expenses; O4. Present the components of production cost; O5. Identify the ways in which general manufacturing costs are allocated and distributed; O6. Characterize the existing accounting systems; O7. Apply the monist and dualist systems to specific cases; O8. Distinguish the direct method from the indirect method when calculating production costs and interpret the information provided by each method; O9. Characterize the various costing systems; C1. Characterize the different types of expenses; C2. Characterize the ways in which manufacturing overheads are allocated and apportioned; C3. Apply each of the costing systems and be able to interpret the differences in results due to the alternative use of each of them.
- 1.framework for cost accounting 1.1 Scope and objectives of cost accounting 1.2 Regulatory framework for cost accounting 2. Costs. Analysis and relationship with results 2.1 Concept of costs/expenses and their differentiation from the concepts of loss, expense and payment 2.2 Cost of its objects 2.3 Classification of costs according to their purpose 2.4 Formation of the cost of products and services 3. Analysis, accounting and control of total cost elements 3.1 Raw materials 3.2 Direct labor 3 . 3Manufacturing overheads 3.4 Non-industrial costs 4. Accounting systems and the determination of product costs 4.1 Accounting systems: monist versus dualist systems 4.2 Costingmethods 5. Costing systems 5.1 Total or absorption system 5.2 Variable cost ing 5.3 Rational costing
A avaliação contínua é realizada em dois momentos de avaliação, constituídos por um teste escrito individual (50%) e um trabalho de aplicação prática (50%). Os estudantes que não obtiverem aprovação, ou não se tenham submetido, à avaliação contínua, são sujeitos à avaliação final concretizada através de exame (100%).
- Semestral
- The course recognizes the importance of cost accounting as an information system, identifies models and objectives, types of expenses and components of production costs, forms of allocation and accounting systems, applying monistic and dualistic systems and different costing methods to specific cases and interpreting cost information to support decision-making.
- Details
- Category: Discipline
- Blessa, R. (2006). Merchandising no Ponto de Venda (4ª Ed). Editora Atlas. Brito, P. (2010). Promoção de Vendas e Comunicação de Preços. Almedina. Lendrevie, J., Baynast, A., Dionísio, P., & Rodrigues, J. (2010). Publicitor – comunicação 360º online offline (7ª Ed). Publicações D. Quixote Morgan, T. (2011). Visual Merchandising. Editorial Gustavo Gili.
- Commercial and Sales Management
- 1991
- 11548
- Commercial Management
- ISLA Santarém1991-11548
- 1
- 5
- 0
- 25
- Não
- Português
- The innovative methodologies supporting the teaching-learning process that will be used are as follows: Problem-Based Learning; Gamification; Flipped Classroom; Design Thinking; Case Studies.
- Mandatory
- The objectives of the curricular unit are: To analyze, organize, plan, and evaluate the commercial function; To understand the concepts of merchandising and sales promotion, their specificities, and their importance in consumer behavior; To equip students with techniques in merchandising and sales promotion; To understand and apply merchandising techniques to different points of sale and to different types of customers; To develop skills to optimize the promotion and display of products or services; To analyze the essential aspects of a product or service and adopt the best promotional technique; To prepare and develop a promotional plan; To establish evaluative criteria for the actions undertaken.
- The buying process. Types of purchases and consumer motivation Customer motivation for the point of sale Factors motivating purchases at the point of sale External conditioning factors of consumer behavior Individual conditioning factors of consumer behavior Types of purchases. Basic concepts of merchandising and sales promotion. Merchandising Objectives of merchandising Merchandising as a stimulus for impulse buying Modalities Visual merchandising and display techniques Management of shelving and point of sale Analysis and evaluation of results. Sales promotion Objectives (primary and secondary) and targets of sales promotion Main techniques of sales promotion Planning promotional actions and determining the mechanics of the promotion Measuring the effectiveness/impact of promotional actions.
Descrição dos instrumentos de avaliação (individuais e de grupo) ¿ testes, trabalhos práticos, relatórios, projetos... respetivas datas de entrega/apresentação... e ponderação na nota final.
Descrição
Data limite
Ponderação
Frequência 1
11-11-2025
40%
Frequência 2
13/01/2026
45%
Exercícios práticos (6 no total, contam os 4 melhores) 15% Exame
A definir
100%
Adicionalmente poderão ser incluídas informações gerais, como por exemplo, referência ao tipo de acompanhamento a prestar ao estudante na realização dos trabalhos; referências bibliográficas e websites úteis; indicações para a redação de trabalho escrito...
- Semestral
- The Commercial Management course, part of the Higher Professional Technical Course in Commercial Management and Sales, aims to prepare students to work in the commercial sector by developing skills in analysis, planning, and execution of commercial strategies. Students can work in areas such as retail, wholesale, e-commerce, and marketing. The main domains of intervention include merchandising, sales promotion, consumer behavior, and customer relationship management. This unit is essential in the study cycle, as it provides the theoretical and practical foundations necessary for students to tackle market challenges, empowering them to contribute to the success of organizations.
