- Details
- Category: Discipline
- Borralho, C., (2018), Sistemas de Planeamento e Controlo de Gestão, Edições Silabo David Boddy, Albert Boonstra, Graham Kennedy (2009). Managing information systems.Pearson Education. Henriques, T., (2019), Gestão de Sistemas de Informação - Pessoas, Equipas e Mudança Organizacional, Editora FCA. Santos V., (2018), Criatividade em Sistemas de Informação, Editora FCA. Ward, John (2016). Strategic planning for information systems. Wiley.
- Technology and Web Systems Engineering
- 6158
- 22492
- Information Systems Planning and Development
- ISLA Gaia6158-22492
- 1
- 6
- 0
- 27
- Não
- Português
- 1. Project-Based Learning (PBL): Students work on complex projects that address real-world issues. This promotes problem-solving skills, collaboration and critical thinking. 2. Problem-Based Learning (PBL): Students learn by solving authentic problems. They identify problems, conduct research and collaborate to find solutions, which promotes a deeper understanding of the content. 3. Cooperative Learning: Students work together in small groups to achieve common goals. Collaboration is emphasized, and each member of the group is responsible for their own and their classmates' learning. 4. Microlearning: Content is broken down into small units to facilitate fast, focused learning.
- Mandatory
- ¿ Obtain theoretical and empirical knowledge about the role of information systems in organizations ¿ Provide students with skills to intervene in diagnosing the planning and development of information systems in organizations ¿At the end of the course, students will be able to: ¿Understand the process of planning and developing information systems, their nature, as well as their fundamentals, motivations, problems and results ¿Consider the web environment and develop conceptual frameworks, approaches, methods and tools for planning and developing information systems ¿Identify and discuss the factors that affect the success with the adoption of information systems and technologies in organizations
- 1.Fundamentals of Information Systems (Introduction to I.I. Development) Data Information and Knowledge Information Characteristics Information Value Components and Functionalities of an Information System Evolution and Types of Information Systems Integrated Management Systems (ERP, CRM, SCM) 2. Software Development Cycle Introduction to Information Systems Development and Planning Motivations, problems and strategies DPSI Process and Methodology 3. Software Project Management Introduction to project management Planning a project's activities and allocating resources Monitoring and control of a project Using a tool in project management 4. Software Processes Phases, Activities and Resources Process Definition Templates Process Methodologies (Cascade, V, W, Spiral and Prototyping) ´ Agile Models Developing business processes supported by BPMN 2.0 notation
Descrição dos instrumentos de avaliação (individuais e de grupo) ¿ testes, trabalhos práticos, relatórios, projetos... respetivas datas de entrega/apresentação... e ponderação na nota final.
Exemplo:
Descrição
Data limite
Ponderação
Teste de avaliação - Teórico / Prático
Fim do semestre
40%
Apresentação e defesa de Trabalhos
Fim do semestre
60%
Adicionalmente poderão ser incluídas informações gerais, como por exemplo, referência ao tipo de acompanhamento a prestar ao estudante na realização dos trabalhos; referências bibliográficas e websites úteis; indicações para a redação de trabalho escrito...
- Semestral
- The syllabus begins by presenting the introductory concepts related to the Planning, Development, Implementation and Exploitation of Information Systems. The perception of the framework for approaching an Information System is essential for students to perceive the need for this area in the labor market. It is intended to address the methods, processes and model of PSI (Information Systems Planning). It is intended to develop the proposal of the PSI method for the Web environment.
- Details
- Category: Discipline
- BARROWS, C.; POWERS, T., Introduction Management In The Hospitality Industry (9a Ed.). John Willey & Sons, 2009 COSTA R. e Sousa, T. (2011-2013). Introduc¿a¿o a¿ Gesta¿o Comercial Hoteleira. 2.a edic¿a¿o atualizada. Lisboa: Lidel. Edic¿o¿es Te¿cnicas QUINTAS, Manuel (2006), Organizac¿a¿o e Gesta¿o Hoteleira, Oteltur. RODRIGUES Costa (2008), Costa, Rodrigues "Introdução à gestão hoteleira", 4ª edição LIDEL 2012 Introduc¿a¿o a¿ Gesta¿o Hoteleira, Lidel, Lisboa. MARQUES, J. Albano (2007), Introduc¿a¿o a¿ Hotelaria, , Civilizac¿a¿o Editora, Porto. MOREIRA, Isabel (2010), A Excele¿ncia no Atendimento, Lidel, Lisboa Mourão, Luis P, et al; "Portugal e o Turismo"; BookCover, Porto. ISBN: 978-989-9067-09-7 RODRIGUES Costa (2008), Introduc¿a¿o a¿ Gesta¿o Hoteleira, Lidel, Lisboa. Materiais disponibilizados pelo docente
- Tourism, Hotel and Restaurant Management
- 2046
- 15754
- Accommodation and Reception Management
- ISLA Gaia2046-15754
- 2
- 3
- 0
- 27
- Não
- Português
- The teaching-learning process will follow the following phases: a) Presentation of the syllabus of the course; b) Self-learning based on case studies, reading articles and developing exercises; c) Development of group work. Evaluation In continuous assessment: Written test: 45% (mandatory) Group work: 45% (mandatory, with mandatory defense) Participation (including small tasks): 10% In the final evaluation: written exam, with a weight of 100%.
- Mandatory
- In the development of this curricular unit, it is intended that students: Identify the role of the accommodation (AC) and reception (RE) areas in the organization of a hotel, as well as the different forms of organization of the AC area in different categories of hotels; Define the communication rules between the different areas under the responsibility of the AC department and between any of them and the other departments within the hotel unit; Carry out service planning within the LA department, namely in the floors and RE areas; Be able to manage the technical files associated with the AC and RE services; Control the stocks of all products included in the technical sheet of accommodation and determine the respective supply needs; Analyze and control the operating account of the accommodation department (focus on costs); Distinguish the advantages and disadvantages of service areas in Outsourcing; Know how to manage complaints.
- Organization of the accommodation and reception service department. Professional profiles that integrate them. Collective work agreement related to the North of Portugal. Operating account of a hotel. Sales and costs allocated to the accommodation department. Typification of these costs. Procedures at reception and between reception and other areas within the accommodation unit Role of receptionists within the organization of the hotel unit Service distribution and organization Communication standards. Service and operations control documents (floors, reception) Technical sheets (cleaning, accommodation) Check lists (procedures, control, inspection, maintenance and conservation) Stock management of hosting products Making of beds. Cleaning rooms and bathrooms. Control of trades Surveys. Repairs Maintenance. Types of maintenance.
Descrição dos instrumentos de avaliação (individuais e de grupo) ¿ testes, trabalhos práticos, relatórios, projetos... respetivas datas de entrega/apresentação... e ponderação na nota final.
Descrição
Data limite
Ponderação
Teste de avaliação (obrigatório)
31-01-2022
45%
Trabalho de grupo (obrigatório, com defesa obrigatória)
17-01-2022
45%
Participaçao (inclui pequenos trabalhos)
10%
- Semestral
- The curricular unit has as main objectives the development of skills in students that allow them to understand the organization of the accommodation department of a hotel, as well as the tasks associated with the business processes in which the accommodation department intervenes. It also intends to provide students with the knowledge that will enable them to identify and understand the main performance indicators normally associated with the accommodation department of a hotel.
- Details
- Category: Discipline
- Business Management
- 1206
- 26290
- Information Systems to Support Management
- ISLA Gaia1206-26290
- 2
- 3
- 0
- 27
- Não
- Português
- Semestral
- Details
- Category: Discipline
- Safety at Work Engineering
- 1181
- 506
- Physics II
- ISLA Gaia1181-506
- 1
- 6
- 0
- 27
- Não
- Português
- Semestral
- Details
- Category: Discipline
- Borralho, C., (2018), Sistemas de Planeamento e Controlo de Gestão, Edições Silabo David Boddy, Albert Boonstra, Graham Kennedy (2009). Managing information systems. Pearson Education. Henriques, T., (2019), Gestão de Sistemas de Informação - Pessoas, Equipas e Mudança Organizacional, Editora FCA. Santos V., (2018), Criatividade em Sistemas de Informação, Editora FCA. Ward, John (2016). Strategic planning for information systems. Wiley.
- IT for eCommerce
- 6616
- 22350
- Systems Analysis and Modeling
- ISLA Gaia6616-22350
- 1
- 5
- 0
- 27
- Não
- Português
- The methodology applied is lecture-based for theoretical content and laboratory-based for practical application. Curriculum evaluation: Assessment test to be held on 17/12/2025, with a weight of 60% in the final grade, and a minimum mark of 8. Practical work with a weighting of 40 per cent in the final grade. Final assessment: All students who have not successfully completed the assessment will be entitled to take a final theoretical-practical exam at the assessment time set by the institution.
- Mandatory
- Enable students to acquire theoretical and empirical knowledge about the role of information systems in organisations, and the ability to intervene in the diagnosis of planning, development/implementation and exploitation of information systems in organisations, considering the environment of E-commerce and E-business. At the end of the course, students will be able to: Understand the process of planning and developing information systems, their contingent nature, as well as their fundamentals, motivations, problems and results. Consider the web environment and develop modelling, methods and tools for planning and developing information systems. Identify and discuss the factors that affect the successful adoption of information systems and technologies in organisations for the web environment in e-commerce and e-business contexts.
- 1. Introduction to Information Systems Analysis and Modelling: motivations, problems and strategies. 2. Information, Information Technologies and Information Systems for the Web. 3. Information Systems Architecture for the Web environment: 3.1. Characterisation; 3.2. Motivations; 3.3. Expected results, problems and success factors. 4. Process and Methodology for Planning, Development/Implementation and Operation of IS for E-commerce: 4.1. Bowman and Earl models; 4.2. BSP, PQM, SPC/CCTA methods, eclectic methods. 5. Model of prevailing realities, participating realities: 5.1. Paradigms; 5.2. Influences; 5.3. Results; 5.4. Future. 6. Proposed method for the Web environment in the context of E-commerce and E-business: 6.1 Preliminary Activities; 6.2 Preparation of the Study; 6.3 Formal Start of the Study; 6.4 Characterisation of the IS; 6.5 Construction of Alternative Scenarios for the Future Information System; 6.6 Negotiation, Implementation and Control of Solutions.
Descrição dos instrumentos de avaliação (individuais e de grupo) ¿ testes, trabalhos práticos, relatórios, projetos... respetivas datas de entrega/apresentação... e ponderação na nota final.
Exemplo:
Descrição
Data limite
Ponderação
Teste de avaliação
17-12-2025
60%
Trabalho de avaliação
40%
(...)
Adicionalmente poderão ser incluídas informações gerais, como por exemplo, referência ao tipo de acompanhamento a prestar ao estudante na realização dos trabalhos; referências bibliográficas e websites úteis; indicações para a redação de trabalho escrito...
- Semestral
- Systems Analysis intends to structure the information systems with the aim of maximum profitability of the organizations, so their level of importance: - Sort reviews, rules, procedures, data collected by the analyst in coherent patterns of system required.
