- Details
- Category: Discipline
- Fonseca, Manuel J., Campos Pedro, Gonçalves Daniel, Introdução ao Design de Interfaces, 3aEdição, FCA - Editora de Informática 2017 Nielsen, Jakob; Budiu, Radiuca, Usabilidade móvel, Elsevier, Editora Campus 2014 Nielsen, Jakob; Loranger, Hoa , Usabilidade na Web 2007, Elsevier, Editora Campus 2007 Norman, D., The Design of Everyday Things, Basic Books, 2002. ISBN: 978-0465050659 Shneiderman, B., Plaisant, C., Designing the User Interface - Strategies for Effective Human-Computer Interaction, Addison Wesley, 2004. ISBN: 9780134380384
- Development for the Web and Mobile Devices
- 2010
- 22352
- Interfaces and Usability
- ISLA Gaia2010-22352
- 1
- 3
- 0
- 27
- Não
- Português
- Use of active methodologies, namely: Case Studies; Problem-Based Learning; Design Thinking; Collaborative and co-operative work.
- Mandatory
- The curricular unit Interface & Usability has as main objective to pass on knowledge to students so that they get to know the various philosophies, used over time in the design of interfaces: The complex machine whose language the human being has to learn to be able to use it; The machine designed for a good user experience, where the user is in control. In practice and, applying theoretical knowledge to a project, students should achieve the ability to create objects (in information technologies) that improve the way people work, communicate and interact with resources to information system artifacts.
- The importance of HMI Humans vs Computers: systems Perception; Memory; Cognitive Processes and Models; Devices and interaction styles; Usability concepts and requirements Analysing users and tasks Conceptual Interaction Model Interface Design Principles: Norman design principles; Shneiderman golden rules; Nielsen heuristics; Interface design and prototyping platforms: advantages/disadvantages. Introduction to Adobe XD, Axure RP and UXPin platforms. Screen design: principles of graphic design; use of colour; typography; screen resolution and density; writing messages for the user; division of tasks by screen; Applied Design: Sources of Information and Data Collection UX - User Experience. Interfaces for mobile devices: types of mobile devices and specific features; Interaction: mobile devices; Designing web interfaces: layout; content; navigation; portability; accessibility; web design standards Prototyping: characteristics and types of prototypes
Descrição dos instrumentos de avaliação (individuais e de grupo) ¿ testes, trabalhos práticos, relatórios, projetos... respetivas datas de entrega/apresentação... e ponderação na nota final.
Exemplo:
Descrição
Data limite
Ponderação
Teste de avaliação
40%
Trabalho Prático 2
60%
Adicionalmente poderão ser incluídas informações gerais, como por exemplo, referência ao tipo de acompanhamento a prestar ao estudante na realização dos trabalhos; referências bibliográficas e websites úteis; indicações para a redação de trabalho escrito...
- Semestral
- Explore the graphical interfaces applied to interactive narratives, progressing to the human-machine interfaces supporting ubiquitous interaction, ending with the physical interfaces exploring multisensory methods and technologies in order to provide an immersive user experience.
- Details
- Category: Discipline
- Frada, J.J.C. (2015). Guia Prático Multinormas. 14a ed. Lisboa: Edições Clinfontur. Marconi, M.A. & Lakatos, E.M. (2017). Fundamentos de Metodologia Científica. 8a ed. São Paulo: Editora Atlas. Marconi, M.A. & Lakatos, E.M. (2017). Metodologia do Trabalho Científico. 8a ed. São Paulo: Editora Atlas.
- Multimedia Product Development
- 2011
- 814
- Traineeship
- ISLA Gaia2011-814
- 2
- 30
- 0
- 27
- Sim
- Português
- Active methodologies
- Mandatory
- To know, understand, use and distinguish the basic procedures that the academic community uses in the collection, treatment, interpretation and dissemination of scientific information. Prepare an internship report.
- The formal rules for presenting a written work: cover; index; introduction, object, objectives, theoretical foundation, methodology, enunciation of subthemes in the chapters; theme development; conclusion; bibliography; quotes; pagination; appendices and attachments. The organization of the research: the formulation of a starting question; the literature review; definition of the problem; construction of the analysis model; the formulation of hypotheses. Data collection techniques: the different sources of information; Sampling; The questionnaire survey; the interview. Case analysis (participant observation, life stories and monograph). Analysis and interpretation of results: content analysis; analysis and treatment of quantitative data. Organization and writing of the internship report.
Descrição dos instrumentos de avaliação (individuais e de grupo) ¿ testes, trabalhos práticos, relatórios, projetos... respetivas datas de entrega/apresentação... e ponderação na nota final.
Exemplo:
Descrição
Data limite
Ponderação
Ante-projecto de estágio
15%
Relatório de Estágio
85%
Adicionalmente poderão ser incluídas informações gerais, como por exemplo, referência ao tipo de acompanhamento a prestar ao estudante na realização dos trabalhos; referências bibliográficas e websites úteis; indicações para a redação de trabalho escrito...
- Semestral
- The student, through the internship report, will prove the effective acquisition of the skills previously agreed with the host institution of the internship.
- Details
- Category: Discipline
- BUHALIS, D. e Laws, E. (2004) Tourism Distribution Channels, Thomson. COOPER, C.; Fletcher, J.; Wanhill, S.; Gilbert, D. e Shepherd, R. (2001) Turismo Princípios e Prática, Porto Alegre: Bookman. GOELDNER, C. e RITCHIE, B. (2006) Tourism, Principles, Practices, Philosophies, John Wiley and Son. NUNO ABRANJA; Ana Afonso Alcântara; Carla Norte Braga; Ana Patrícia Marques e Rira Nunes Gestão de Agências de Viagens e Turismo; Edição e Distribuição Lidel - edições técnicas, lda. SILVA, M.J. (2009), A Distribuição Turística e as Redes de Agências de Viagens em Portugal, TRAVELPORT (2016), Manual do Aluno Galileo Reservas.
- Tourism, Hotel and Restaurant Management
- 2046
- 15752
- Tourist Operations and Reservation Systems
- ISLA Gaia2046-15752
- 1
- 6
- 0
- 27
- Não
- Português
- practical lesson at a travel agency
- Mandatory
- The main objective of this course is to consolidate and develop knowledge about tour operators and travel agencies using case studies, texts and seminars. Students will have to recognize the functioning of an TO, TA, their legislation and how to prepare a tourist package. At the same time they will have practical classes on the reservation system
- 1) Intermediation in tourism History and evolution of travel agencies 2) Tourist Distribution - Tourism Distribution Structure - Travel agency functions - Legislation and procedures - Main, ancillary and mandatory activities 3) Travel Agency Technique and Practice - Accommodation - Packages and Operators - Other complementary services - Transport - Airport organization and operation - Check-in, luggage and lost and found 4) GDS - Main GDS and system functionalities - Decoding and reservation procedures - Online tools
. A avaliação é continua e é constituída de seguinte forma:
Descrição
Data limite
Ponderação
Teste
junho
50%
trabalho escrita e oral
junho
40%
Assiduidade e participação
10%
2. Avaliação Final
Os estudantes que não tenham sucesso na avaliação continua podem realizar exames nas épocas de avaliação definidas pela instituição.
- Semestral
- This Curricular Unit aims to provide students with the necessary information to understand and analyse the tourist distribution and its stakeholders, as well as preparing students for the techniques and practices of tourism operations, particularly travel agencies (Transport, Tour Operators, Complementary Services). Students will also be able to know the main GDS and its functionalities.
- Details
- Category: Discipline
- MACHADO, A . M. ( org. dir. ), Dicionário de literatura portuguesa. Lisboa: Presença, 2006 FIGUEIREDO, O., Didáctica do Português Língua Materna - dos Programas de Ensino às Teorias, das Teorias às Práticas. Porto, Edições ASA, 2005 VASCO MOREIRA , HILÁRIO PIMENTA ; REVISÃO: MARIA ALDINA MARQUES, Gramática de Português - 3.º Ciclo do Ensino Básico e Ensino Secundário, Porto Editora, 2015
- Development for the Web and Mobile Devices
- 2010
- 11124
- Oral and Written Expression Techniques
- ISLA Gaia2010-11124
- 1
- 6
- 0
- 27
- Não
- Português
- Theoretical classes Practical classes with individual, pair and group work Frequent use of the learning platform Moodle to study contents given in class, do and submit exercises and work related to class. Continuous evaluation through informal observation of students Summative evaluation through evaluation tests.
- Mandatory
- Identify the differences between native language and general language Use the language as a social activity Understand what communicative competence is Understand and use principles that rule verbal communication Understand the difference between saying and implying Use proper language according to the context Identify specific details of oral language Be able to properly speak in public Prepare an adequate oral presentation Identify and understand the different parts of a sentence Dealing with problems regarding punctuation, accentuation, spelling and text processing Be able to write an adequate text according to context Understand the process regarding written communication Differentiate academic text from non-academic text Differentiate literary text from non-literary text Identify the main features of a paper Be able to write an adequate report
- 1. Language and communication Native language and general language Using language as a social activity Verbal language as a form of action Communicative competence Principles that rule verbal communication Saying and implying Using language according to the context 2. Oral communication Specific details of oral language Processes of oral communication Oral presentation -features Speaking in public Preparing an adequate oral presentation 3. Written communication Written production: features Sentence structure Sentence and paragraph Dealing with problems regarding punctuation, accentuation, spelling and text processing 4. Written communication processes Literary text and non-literary text Scientific article: features How to summarize a text Writing a report
Descrição Data limite Ponderação Apresentação Oral A definir 45% Teste escrito A definir 45% Atitudes A definir 10% - Semestral
- Develop comprehension, oral and writing skills Apply linguistic knowledge previously acquired Continue de study of the Portuguese language in order to improve it and adapt it to students personal and professional needs Interpret different types of texts Develop planning and preparation skills of different types of texts Produce oral and writing contents adequate to different contexts Acquire technics and methods in order to research, record and treat data
- Details
- Category: Discipline
- BARROWS, C.; POWERS, T., Introduction Management In The Hospitality Industry (9a Ed.). John Willey & Sons, 2009 COSTA R. e Sousa, T. (2011-2013). Introduc¿a¿o a¿ Gesta¿o Comercial Hoteleira. 2.a edic¿a¿o atualizada. Lisboa: Lidel. Edic¿o¿es Te¿cnicas QUINTAS, Manuel (2006), Organizac¿a¿o e Gesta¿o Hoteleira, Oteltur. RODRIGUES Costa (2008), Costa, Rodrigues "Introdução à gestão hoteleira", 4ª edição LIDEL 2012 Introduc¿a¿o a¿ Gesta¿o Hoteleira, Lidel, Lisboa. MARQUES, J. Albano (2007), Introduc¿a¿o a¿ Hotelaria, , Civilizac¿a¿o Editora, Porto. MOREIRA, Isabel (2010), A Excele¿ncia no Atendimento, Lidel, Lisboa Mourão, Luis P, et al; "Portugal e o Turismo"; BookCover, Porto. ISBN: 978-989-9067-09-7 RODRIGUES Costa (2008), Introduc¿a¿o a¿ Gesta¿o Hoteleira, Lidel, Lisboa. Materiais disponibilizados pelo docente
- Tourism, Hotel and Restaurant Management
- 2046
- 15754
- Accommodation and Reception Management
- ISLA Gaia2046-15754
- 2
- 3
- 0
- 27
- Não
- Português
- The teaching-learning process will follow the following phases: a) Presentation of the syllabus of the course; b) Self-learning based on case studies, reading articles and developing exercises; c) Development of group work. Evaluation In continuous assessment: Written test: 45% (mandatory) Group work: 45% (mandatory, with mandatory defense) Participation (including small tasks): 10% In the final evaluation: written exam, with a weight of 100%.
- Mandatory
- In the development of this curricular unit, it is intended that students: Identify the role of the accommodation (AC) and reception (RE) areas in the organization of a hotel, as well as the different forms of organization of the AC area in different categories of hotels; Define the communication rules between the different areas under the responsibility of the AC department and between any of them and the other departments within the hotel unit; Carry out service planning within the LA department, namely in the floors and RE areas; Be able to manage the technical files associated with the AC and RE services; Control the stocks of all products included in the technical sheet of accommodation and determine the respective supply needs; Analyze and control the operating account of the accommodation department (focus on costs); Distinguish the advantages and disadvantages of service areas in Outsourcing; Know how to manage complaints.
- Organization of the accommodation and reception service department. Professional profiles that integrate them. Collective work agreement related to the North of Portugal. Operating account of a hotel. Sales and costs allocated to the accommodation department. Typification of these costs. Procedures at reception and between reception and other areas within the accommodation unit Role of receptionists within the organization of the hotel unit Service distribution and organization Communication standards. Service and operations control documents (floors, reception) Technical sheets (cleaning, accommodation) Check lists (procedures, control, inspection, maintenance and conservation) Stock management of hosting products Making of beds. Cleaning rooms and bathrooms. Control of trades Surveys. Repairs Maintenance. Types of maintenance.
Descrição dos instrumentos de avaliação (individuais e de grupo) ¿ testes, trabalhos práticos, relatórios, projetos... respetivas datas de entrega/apresentação... e ponderação na nota final.
Descrição
Data limite
Ponderação
Teste de avaliação (obrigatório)
31-01-2022
45%
Trabalho de grupo (obrigatório, com defesa obrigatória)
17-01-2022
45%
Participaçao (inclui pequenos trabalhos)
10%
- Semestral
- The curricular unit has as main objectives the development of skills in students that allow them to understand the organization of the accommodation department of a hotel, as well as the tasks associated with the business processes in which the accommodation department intervenes. It also intends to provide students with the knowledge that will enable them to identify and understand the main performance indicators normally associated with the accommodation department of a hotel.
