Forensic Psychology

Category: Discipline
  • Davis, G. & Beech, A. Forensic Psychology. Leicester: BPS, 2012. Debuyst, C.,Digneffe, F., & Pires, A. P. Histoire des Savoirs sur le Crime & la Peine.2. Bruxelles: De Boek & Lacier, 2008. Gavin, H. Criminological and Forensic Psychology. London: SAGE, 2014. Poiares, C. (Ed.) Manual de Psicologia Forense e da Exclusão Social .Lisboa: Edições Universitárias Lusófonas, 2012. Rovinsky, S & Cruz, R. (Orgs.) Psicologia Jurídica: Perspectivas teóricas e processos de intervenção. S. Paulo: Vector, 2019. Urra, J. (Comp.) Tratado de Psicología Forense. Madrid: Siglo Veintiuno, 2002. Weiner, I. & Otto, R. The Handbook of Forensic Psychology. NY: Wiley, 2013  
  • Law
  • 530
  • 2063
  • Forensic Psychology
  • ISMAT530-2063
  • 4
  • 5
  • 0
  • 12
  • Não
  • Português
  • Classes will begin with an intervention by a small group of students on the subject covered in the preceding class, which allows for better fixing of the content taught. The exhibition will follow. class material, always with questions to be asked by the teacher, generating debate that allows connect subjects from the previous and current class. Examples and practical cases will be used, placing psychological problems in the legal context.
  • Mandatory
  • Provide students with basic skills in general Psychology; Frame Law and Psychology within the framework of regulations and social sciences; Prepare students about the needs for psychological intervention in the judiciary; Highlight the reciprocal contribution between forensic psychologists and jurists in different jurisdictions
  • Privileged areas of law that require psychological support. Juspsychological and psychoinclusive intervention: concepts and legitimation; Specific areas. Method. The psychoforensic evaluation: notion, object and application. The usefulness of forensic psychological assessment in justice. The Psychology of Testimony and Unlegal Motivations of Decision: notion; object; practical applications. From basic processes to testimonial grammar. The psychological contribution in criminal and non-criminal legal areas. The psychological autopsy: notion, legal framework and method. Application to practical cases. Research in Forensic Psychology: privileged fields.

  • Descrição dos instrumentos de avaliação (individuais e de grupo) ¿ testes, trabalhos práticos, relatórios, projetos... respetivas datas de entrega/apresentação... e ponderação na nota final.

    Exemplo:

    Descrição

    Data limite

    Ponderação

    Teste de avaliação

    dd-mm-yyyy

    30%

    Portfolio

    dd-mm-yyyy

    40%

    (...)

     

     

     

    Adicionalmente poderão ser incluídas informações gerais, como por exemplo, referência ao tipo de acompanhamento a prestar ao estudante na realização dos trabalhos; referências bibliográficas e websites úteis; indicações para a redação de trabalho escrito...

     
  • Semestral
  • This uc aims to bring students closer to the intercontributory sciences of justice, especially in relation to concerns human behaviors, allowing them to acquire knowledge to perceive personalities who appear before the judicial circuits. At the same time, it contributes to understand when it becomes necessary to obtain a psychological view of the subjects, especially through procedures of a psychological nature.

Guest Relations and Multiculturalism

Category: Discipline
  • Adler, P. (1977). Beyond cultural identity: Reflections on multiculturalism. In R. Brislin (Ed.), Culture Learning (pp. 24– 41). East-West Center Press, Honolulu. Caprar, D. V. (2011). Foreign locals: A cautionary tale on the culture of MNC local employees. Journal of International Business Studies. 42(5), 608–628. Cleveland, M., & Laroche, M. (2007). Acculturaton to the global consumer culture: Scale development and research paradigm. Journal of Business Research. 60(3), 249–259. Doz, Y. (2013). The rise of multicultural managers. Forbes. [Retrieved from]. http://www.forbes.com/sites/insead/2013/08/01/the-rise-of-multicultural- managers/#1d5563be6d09 Earley, P. C., & Mosakowski, E. (2004). Cultural intelligence. Harvard Business Review 82(10), 139–146. Hudson, S. (2022). Customer Service in Tourism and Hospitality, 3rd Edition. Goodfellow Pub Ltd. ISBN: 978-1915097132
  • Tourism Management
  • 6029
  • 21644
  • Guest Relations and Multiculturalism
  • ISMAT6029-21644
  • 3
  • 4
  • 0
  • 12
  • Não
  • Português
  • The initial sessions will be theoretical in order to guarantee the knowledge process and to support the development of the exercises and practical cases. There will be a baseline exercise that will evolve throughout the semester. This exercise will have 3 delivery moments. As for the evaluation, two evaluation tests will be carried out. The weighting coefficients in the calculation of the final mark will be as follows: ·       Average of 3 moments of delivery of the exercise - 45% ·       Tests - 45% ·       Assiduity and Participation - 10% Continuous assessment will take the form of an assignment (40%) and a written test (60%). Students who do not pass or have not taken the continuous assessment will be subject to the final assessment through a written exam (100%).
  • Mandatory
  • LG1 - Provide knowledge and skills on welcoming and receiving clients LG2 - Prepare the student to understand the challenges inherent in dealing with and managing different communities.
  • S1 - Reception and reception of customers Introduction to welcoming techniques; Techniques and styles of communication and image; Customer typologies and consumer behavior; Techniques of motivation, influence and dynamics of groups; Ethics, protocol and etiquette in the reception of clients S2 - Conflict management and crisis resolution Conditions conducive to conflicts; The fundamental approaches to conflict management; The role of communication and active listening; Different customer profiles; The conflict process; Conflict management styles; Causes and consequences of conflicts; Conflict resolution techniques; Stress management; Emotional Intelligence: Strategies for Conflict Reduction and Promotion of Individuals S3 - Multiculturality Dimensions of multiculturality; Cultural profiles; Cultural profiles and the hotel service; The development of a multicultural cultural service

  • Descrição dos instrumentos de avaliação (individuais e de grupo) ¿ testes, trabalhos práticos, relatórios, projetos... respetivas datas de entrega/apresentação... e ponderação na nota final.

    Exemplo:

    Descrição

    Data limite

    Ponderação

    Teste de avaliação

    dd-mm-yyyy

    30%

    Portfolio

    dd-mm-yyyy

    40%

    (...)

     

     

     

    Adicionalmente poderão ser incluídas informações gerais, como por exemplo, referência ao tipo de acompanhamento a prestar ao estudante na realização dos trabalhos; referências bibliográficas e websites úteis; indicações para a redação de trabalho escrito...

     
  • Semestral
  • Curricular unit that prepares students for the art of hospitality and overcoming the difficulties of the challenge of multiculturalism.

Permanent Seminar

Category: Discipline
  • Labor and Social Security Law
  • 6852
  • 25580
  • Permanent Seminar
  • ISMAT6852-25580
  • 2
  • 5
  • 0
  • 12
  • Não
  • Português
  • Semestral

Project I

Category: Discipline
  • Creative Technologies
  • 6332
  • 90
  • Project I
  • ISMAT6332-90
  • 1
  • Bachelor
  • 7
  • 0
  • 12
  • Não
  • Português
  • EN
  • DAAD - Department of Architecture, Arts and Design
  • Semestral

Internship in Tourism II

Category: Discipline
  • Tourism Management
  • 6029
  • 21642
  • Internship in Tourism II
  • ISMAT6029-21642
  • 3
  • 7
  • 0
  • 12
  • Sim
  • Português
  • Semestral
  1. Health and Safety at Work
  2. Quality Management
  3. Big Data storage
  4. Imperative Programming

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